Garmin Fenix 6x Sapphire unable to update firmware and American English

Hello,

i have a problem with updating my Garmin Fenix 6x Sapphire. I'm stucked on version 13 and Garmin Express is providing me possibility to update only one thing, which is "American English" version 4.00. But when i'm trying to install it, i have error below "Error while updating". So i'm not able to update my Fenix 6x Sapphire, and also i'm not able to update this one package. Any suggestions how to solve this issue ? I'm using Mac.

0 9904206 over 4 years ago

The new firmware is not out yet, probably not for all model’s or country idk.
Same for me i tried yesterday to update my 6s pro. And yes Garmin Express works awful, I think sometimes worst then iTunes. Just keep trying in few hours or days.

0 Bajzik over 4 years ago in reply to 9904206

Not sure cause between ver.13 and 15 beta is still at least one major version. So i guess that at least version 14 should be available. Anyway, i tried to the same with Windows and i didn't have this error. But firmware wasn't available too. So i downloaded it, installed it manually and everything looks ok now.