Black screen after activity

Former Member over 4 years ago

after run and stop my time, it goes black but it is on. i do several soft reset to fix the issue but it is there. Is this happen to other fenix 6 pro solar?

please help me. what would be the remedy? version of my watch is in the pics below. #"garmin ant agent" #garmin

Thank you,

Top Replies

Dr Phil over 4 years ago in reply to JMTGIRL +1

Dr Phil said:
You need to contact Garmin Support directly or, if your retailer is nearby, take it to them.

All Replies

0 Dr Phil over 4 years ago

You need to contact Garmin Support directly or, if your retailer is nearby, take it to them.

0 Former Member over 4 years ago in reply to Dr Phil

Thank you so much!

0 JMTGIRL over 4 years ago

I’m having the same issue. Any solution?

0 Dr Phil over 4 years ago in reply to JMTGIRL

Dr Phil said:
You need to contact Garmin Support directly or, if your retailer is nearby, take it to them.

0 7095461 over 2 years ago

Same issue here. Anyone got a solution from support? what was the solution?

0 Garmin - Chris over 2 years ago in reply to 7095461

I am sorry you have an issue. If at any point while using your watch, your display suddenly goes blank as seen in the video the original poster included, you will need to reach out to Outdoor Product Support in your region.