Fenix 6 / personal records issue : the watch gives me a new record every new run !

Hello,

At every new run I do the watch gives me new best records/time : best 1 mile, best 5km, best 10km... But those are clearly not my records !
For example my max recently recorded with the watch (and strava) on 5km is 24min. This morning I did 5km on slow cool run, about 33min, but the watch tells me again : new 5 record = 33 min !

I looked in the forum but could not find anything and I don't know how to fix this...

Top Replies

9463523 over 2 years ago in reply to 3630202 +2

You log onto Garmin Connect on the Web (not Garmin Connect Mobile). In the left navigation bar you can see "Personal Records" (the one before the last one at the bottom).
Etupes25 over 2 years ago in reply to 9463523 +1

It happened to me with the 1mi record. I found out that I had disabled this record on the Web Connect page.

After I enabled it, the record alert didn't repeat itself after each run.
Etupes25 over 2 years ago in reply to 3630202 +1

3630202 said:
Hi, how do I get to that page?

You log onto Garmin Connect on the Web (not Garmin Connect Mobile). In the left navigation bar you can see "Personal Records" (the one before the last one at…

All Replies

0 Zorro007s over 4 years ago

And today, again...can't understand this...

0 tx911 over 4 years ago

are you accepting the record in Connect?

0 3054881 over 4 years ago in reply to Zorro007s

support.garmin.com/.../

0 PierreGonzalez over 4 years ago

I have the same issue - this is annoying but I just ignores it... It gives me new records on the watch after completing the activity, even though it is not even close to the records saved on Connect. i just shrug it off but it would be nice if Garmin could fix it.

0 Former Member over 4 years ago

Same here. Not something that bothers me much but still somehow annoying.

0 6984351 over 4 years ago in reply to tx911

You're right, it's show record in recent day, ( for example your running 20km and from this 20 you have new ( best) 1 km, 5 km,..... YOU need accept this records in app and save them if you see it's really record you just accept in app and save.

0 9463523 over 2 years ago

It's been two years since your post and I have the same problem now. Fenix 6

0 Etupes25 over 2 years ago in reply to 9463523

It happened to me with the 1mi record. I found out that I had disabled this record on the Web Connect page.

After I enabled it, the record alert didn't repeat itself after each run.

0 9463523 over 2 years ago in reply to Etupes25

Thank you very much, mine were disabled there as well. Hopefully that will solve the problem. Much obliged!

0 3630202 over 2 years ago in reply to Etupes25

Hi, how do I get to that page? Mine keeps saying new record and I can’t work out why!