No Vibration on new 6S Pro

Just received a new 6S Pro and have not felt any vibration from notifications or key presses at all. I think I have enabled the appropriate settings everywhere, and disabled do not disturb. Any ideas? Or is this a known issue.

0 Dr Phil over 4 years ago

Check you have enabled the settings so that you know you have set them properly.

If after checking and being certain you have the settings correct and you are still not getting a vibration then contact either your retailer or Garmin Support.

0 Spiffman over 4 years ago in reply to Dr Phil

I believe I have set the settings correctly everywhere. It’s hard to know for certain when unfamiliar with a new device. (Even after reading the user manual and going through every menu manually). I intend to contact Garmin support, unless another experienced user can give me advice of where I may be making a user error.

0 gaijin over 4 years ago

You probably already have this set, but check:

MENU > System > Sounds > Vibration [Toggle On] > Key Vibe [Toggle On]

HTH

0 Dr Phil over 4 years ago in reply to Spiffman

Perhaps if you detailed the settings you have made we might be better able to determine whether or not you have a problem.

0 Spiffman over 4 years ago in reply to Dr Phil

MENU > System > Sounds > Vibration [Toggle On] > Key Vibe [Toggle On]

MENU > System > Do Not Disturb > Status [Toggle Off], During Sleep [Toggle Off]

MENU > Phone > Alerts [Toggle On]

MENU > Phone > Smart Notifications > Statsu [Toggle On], Not During Activity > Notifications [Show All], Sounds [Tone and Vibration]

0 Dr Phil over 4 years ago in reply to Spiffman

I can’t see anything wrong but then I might be missing something. Have you added anything from the CIQ store? FWIW this is not something I’ve seen here very often. If it’s a new watch you’ve probably got little to lose by doing a reset to factory settings and starting from scratch.

Otherwise, if you purchased locally probably easiest to go talk to the retailer. If you purchased online it’s a little more difficult but would be worth talking to them perhaps before contacting Garmin Support.

0 Spiffman over 4 years ago in reply to Dr Phil

It’s similar to an issue on these forums you commented on 10 months ago. Garmin Chris advised pretty much those settings below also. No better resolution. Yeah, I’ll wipe and start again tomorrow morning seeing as Garmin support are closed till Monday.