REM sleep data not synced to Apple Health

Hi there,

Normally I wear my Apple Watch to track sleep but last night I decided to try out my Fenix 6 Sapphire instead. Worked well in the Connect app but this morning it failed to sync correctly to Apple Health. It synced all of the Light, Deep, and Awake cycles, but it failed to sync any of the REM cycles instead logging them as periods of no sleep in Apple Health. I confirmed that the exact missing periods are corresponding to the REM cycles. Because of this my sleep data was shorter by roughly 1.5 hours in Apple Health than in Connect. This is clearly a bug in the data sync and needs to be fixed.

Could somebody from Garmin please advise when this will be addressed?

Thanks!

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0 Dr Phil over 4 years ago

dejanh said:
Could somebody from Garmin please advise when this will be addressed?

I'll correct this for you:

"Could somebody from Apple Health please advise when this will be addressed?"

Then you need to ask that of Apple.

0 dejanh over 4 years ago in reply to Dr Phil

No, the problem is on Garmin side. Garmin is not sending REM data. It’s simply not there. I can show you later with a screenshot. Apple writes the API but they don’t control what Garmin sends and they’re not sending complete data.

0 Crispin_Ellisdon over 4 years ago in reply to dejanh

I'd never looked at my Garmin Connect data in Apple Health before (I'm mostly really not bothered about the Apple Health app). Anyhow, it does seem that there are sections missing from my sleep that do seem to correlate to the REM sleep periods. I wonder if this is a known issue over on the Garmin Connect Mobile app forum.... Oh look, there does seem to be an issue in a thread that has been stuck to the top of the forum https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/245586/connect-4-37-no-longer-syncing-with-with-apple-health which is usually an indication that Garmin are aware of the issue (wouldn't hurt to add your experienced to that thread though).

0 dejanh over 4 years ago in reply to Crispin_Ellisdon

Thanks for linking that. I just posted the bug under that thread. I guess this isn’t a device specific issue but the Connect app issue. I’m new-ish to Garmin wearable ecosystem so I’m still not used to where I need to complain. Thanks again!

0 ColinvZ over 4 years ago in reply to Dr Phil

Phillipshambrook, You keep on responding this way to the HealthKit issue. We have explained this before: just like others using Garmin data need to adhere to the Garmin specification, Garmin needs to adhere to the HealthKit specification when writing to Apple Health. Apple does not read the Garmin data, Garmin writes the data to Apple Health. Garmin needs to get its act together.

If you have reliable information to the contrary, please post it.

0 Jano22222 over 4 years ago in reply to ColinvZ

AGREED