rma ...this is ridiculous garmin ?

ok I send my watch to garmin beginning of september and just received a refurb yesterday....

Looked better than my original device (black contrast screen is real people) .Anyway, tbe device now ratles and buzzes so I need to send it back again...

I paid for shipping to garmin for the first exchange and had no watch for over 2 weeks. (Back order they said...).

I dont want to be without a watch and dont want to pay for shipling again...any solutions???

0 mcbadger over 4 years ago

Contact support and tell them that. In the past, when I've had to return a duff replacement, they have been good about covering shipping and expediting the second replacement. (Though I've found recent watches to be much more reliable - I replaced my 310xt three times and my 610 twice, 620 and a couple of Fenix units not at all, touch wood).

0 Sam201176 over 4 years ago

No solutions here unfortunately....

The only solution as others said is to contact product support again and explain you've paid for the return everytime, they will maybe pay for the next one, they did for me when I was in the same boat as you.

0 skopek over 4 years ago

Not for this watch. Next time buy it at Amazon.

0 PaulDN81 over 4 years ago

Ask Garmin if they'll let you give them a credit card number as security and then ship out a replacement, with you returning the defective one when you get the replacement. I've had them do this before for warranty replacements and it was pretty easy. As for paying for shipping, you can try asking them if they'll help you out but in the past when I've had Garmin warranty repairs I've always paid return shipping.

0 Patk over 4 years ago in reply to PaulDN81

yup

They will be sending a new device this time and I will keep the refurb until it gets here.

But need to pay 300$ canadian funds that they will reimburse when the refurb gets back.

Does this mean that the refurb is worth 300$ to them