Hello guys. made an account just to post this here as I find really weird, and maybe someone can shed some light on it.
I just bought a new Fenix 6X Pro, went through the setup as usual, connected it to the PC and updated everything, including software version to 11.10.
My issue now is that sometimes (very frequently) the watch lags when pressing the start button, going through widgets, holding the up button to get into the settings aswell as holding the light button to get into the menu.
To be more specific, this happens while using stock watchfaces such as the default one, so as an example, from the watchface screen I press the Start button and after about 3 seconds it goes into the activity screen. If I go back to the watchface screen and press the Start button again, it goes into the activity screen almost instantly. This almost looks like the watch goes into a 'deep sleep'
I tried multiple hard resets, but nothing helped. This happens randomly and frequently, 3 seconds is a long time when you are staring at the watch and waiting, needless to say that if I am using a custom watchface the delay is much much longer.
A while ago I had another 6X Pro, which I sold, that was on firmware 10.10 but had no such issues except the regular bit of delay with custom watchfaces.
The only way I can reproduce this without waiting for the watch to do it by itself is: do a sync with the Garmin Connect on my mobile (Android) and after it syncs, press the Start button or hold the up button to get into settings, takes a long time.
Did not pay much attention to this while playing with it with it's 'out of the box firmware' but I think I would have noticed this if it had it, I think the firmware was 9.7 something.
Anyone else experiencing this behaviour ? or maybe has some suggestions for me to try other than factory reset.
Thank you in advance!
UPDATE: We believe this issue is caused by one of the improvements in one beta towards 11.10: "Changes made from version 10.10 to 10.75:
Improved off wrist detection. (Requires 7.12 Sensor Hub)"
Basically the watch thinks you are not wearing it, after about ~3-5 minutes of putting it on, or pressing a button.
This results in the watch going into a low power mode, that causes lag on button presses/long presses and asks for PIN again when using Garmin Pay (even though you just entered the PIN and did not take the watch off)
Users that have custom watchfaces that update the stats every second or on wrist turn/wrist raise will not notice this issue fast, because the watch sensors are pinged and it thinks it is on your wrist.
Custom watch faces have their own lag, which we know about, so don't mistake between that and default watch face which should have no lag as it usually was.
There could be other issues caused by this and are unknown at this point.
Want to say thanks to those that replied here and helped clarify this issue. I hope Garmin fixes it.
