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Constantly disconnecting/connecting

Former Member over 4 years ago

I’m not sure what’s changed in the past week but my new Fenix 6S Pro keeps disconnecting \ connecting. The constant alerts are draining my battery ridiculously fast.

I've tried a hard reboot, connecting to my laptop and updating ... I'm thinking perhaps I changed a setting, I just can't figure out which.

what do I do to stop this from happening?

Top Replies

8366363 over 2 years ago +1

Tried hard rebooting but still had the issue. Noticed it wasn't taking my heart rate so I took it off and cleaned the bottom. Stopped disconnecting after that.

All Replies

0 Niterider4 over 4 years ago

Disconnecting from what? First, do a hard reboot. Press the top left button for 30 seconds until the screen goes black. Then power on again.

If it's an Android phone, try the excellent app Garmin Reconnect Watch, available on Google Playstore.

0 Former Member over 4 years ago in reply to Niterider4

I'm assuming its disconnecting from my phone... I'm using an iPhone and already tried doing a hard reboot and connecting to my laptop and running an update.

0 crt_hun over 4 years ago in reply to Former Member

Try to remove it from GC, restart both the iPhone and the watch then pair it again.

Which ANT/BLE/BT firmware do you have?

0 5127052 over 4 years ago

I found that my Fenix 6 disconnected when I ceased running the app daily. A quick workaround is to power off your watch and then power on. But now I run the Garmin connect app each day and I haven't had the problem since. I'm using a Samsung Galaxy S20 Ultra 5G 512GB and always update the O/S when offered.

0 8366363 over 2 years ago

Tried hard rebooting but still had the issue. Noticed it wasn't taking my heart rate so I took it off and cleaned the bottom. Stopped disconnecting after that.

0 2624594 over 2 years ago in reply to 8366363

Cleaned the sensor? Gotta try that, thx

0 Garmin - Chris over 2 years ago

99% it was an AI bot that posted the response with the bad link that happens to contain another website within the forum link given.