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Really tired of this expensive useless watch

javivisito
over 4 years ago

Fenix 6 won't sync. Tried soft reset, reinstallation of GC app, switching off and on Bluetooth but nothing works.

Yesterday when saving a long pool swim, the watch rebooted itself while not saving the activity. 

And don't get me started on the Garmin Spain support. One week waiting for their reply. 

What a disgrace. It's such a piece of ****. Wouldn't recommend it to my worst enemy

  • 0 over 4 years ago

    Have you tried un-pairing it from your phone and pairing it again?

  • 0 over 4 years ago

    Javier, ayer hubo OTRO fallo a nivel de servidores. No funcionaron ni Connect ni Express. Hoy parece que ya funcionan. Ante estas situaciones, lo mejor es no perder el tiempo borrando nada y esperar a que vuelva a funcionar. Es como si los fines de semana lo dejan todo desatendido hasta el lunes. Un desastre. 

  • 0 over 4 years ago in reply to manelok

    Otro fallo! Es increíble. Vaya desastre y vaya poca fiabilidad que tienen. Estuve mirando en reddit y no había visto nada.

    Muchas gracias por avisar!

  • 0 over 4 years ago

    Expensive yes. Useless no. I suspect that if you do some basic troubleshooting, using tips that have been posted on these forums, you will be able to sort out your problems. Instead of just bashing Garmin and telling us all how terrible your watch is, maybe try asking questions and actually looking for help.

  • 0 over 4 years ago in reply to Niterider4

    Good one. So instead of the company solving issues, providing answers and releasing sound software versions the user has to go online to a forum to get help from other users because it's a weekend in August and  the company seems to have gone on vacation. That's very user-friendly!

    I guess my experience with two Fenix 3, one Fenix 5, Vector 3 pedals and countless of HRM bands don't count. 

  • 0 over 4 years ago in reply to javivisito

    Most people with these watches do not have the problems that you have. That means there is probably something specific with your situation that is causing the problem.

    Using computers, phones, smart watches and other electronic devices these days means that sometimes we have to go online and do some research, and then do some experimenting, in order to get things to work the way we want them to work.

    You have wasted an entire thread complaining, when you could have been getting real answers.

  • 0 over 4 years ago

    If it is under warranty, just send it in assistance, you have the link on the Garmin page, just fill the form and that is it.

    Since starting using Garmin, had to send 3 products in assistance, every time they exchanged it with a new one. I understand the frustration, trust me, been there, but complaining didn't help at all. Only hope Garmin Spain moves faster than Garmin Italy, as I had to wait more than 3 weeks for the new products (last time I waited less, I was surprised myself). In conclusion, don't wait for any more replies from them, do to the pandemic and the summer vacation, the waiting time for the replies is just a pain in the...