WiFi Issues - update 10.10

Dears,

After upgrading to 10.10, my Fenix 6 stopped connect to the WiFi network.

I then deleted the network, and tried to add it again, but now it remains searching for the network, without finding it.

If I manually add the network in the Garmin express, does not connect.

Anyone else with the same problem?

Jefferson

Software 10.10

GPS: 4.40

WiFi: 2.60

Top Replies

4533342 over 4 years ago in reply to asn +1

Within 1 yard, latest bt home hub 2 and it still can't find it, or any other wifi network. Before the update, it found neighbours' WiFi.
JeffersonMSantos over 4 years ago in reply to 4533342 +1

Same!!!
Geostant over 4 years ago +1

I've never tried to use wifi till now
and it failed with "no known wifi network found" even that I've added my home network.

I'm running 10.x version on Fenix 6X Solar

All Replies

0 crt_hun over 4 years ago

Have you tried to remove all Wifi networks, hard reboot the watch (with long pressing the Light button until it switches off) and add the network again?

0 JeffersonMSantos over 4 years ago in reply to crt_hun

Yes... I've tried everything.

0 crt_hun over 4 years ago in reply to JeffersonMSantos

Even a factory reset? If so, you probably need to reach out to Garmin Support.

0 JeffersonMSantos over 4 years ago in reply to crt_hun

yep... already talking to them...

0 4533342 over 4 years ago

Same problem. Waiting for reply from Garmin support.

0 asn over 4 years ago

Note that it matters how far away you're from the wifi hotspot!

You get better wifi connectivity if you connect your charger to the watch. The signal and also performance will be much better.

0 4533342 over 4 years ago in reply to asn

Within 1 yard, latest bt home hub 2 and it still can't find it, or any other wifi network. Before the update, it found neighbours' WiFi.

0 JeffersonMSantos over 4 years ago in reply to 4533342

Same!!!

0 asn over 4 years ago in reply to JeffersonMSantos

The only information which is missing is which watch you guys have. I have a Fenix 6 Pro Saphire and it works just fine. So it might be related to a special watch flavour.

0 4533342 over 4 years ago in reply to asn

I've got a Fenix 6s Pro.