How to completely delete sleep data (as the tracking is very wrong after the latest beta update)?

Ever since the last beta firmware update, my sleep tracking data is completely off - it tells me I am awake for 3-4 hours every night. Consequently, it gives me sleep hours of also 3-4 hours every night (as opposed to 8 hours before the update).

A few days with such wrong sleep data was fine, but now it it seriously pulling down my average sleep data, making this data completely useless.

So my question is: Is there any way to completely delete the sleep data for these wrong nights?

0 Dr Phil over 5 years ago

No there is not. But what you should do is contact the beta team from the address given.

Perhaps also try loading 9.98.Not every thing is in the release notes.

0 matej787 over 5 years ago

Hmm strange, for me it is just opposite. Now the sleep tracking is very good. I had very strange night (bedtime after midnight, full of wake time..) a day before and sleep tracking was spot on. Very good.

0 Bandit over 5 years ago

i really like the new sleeping app as it is waaay better than the messy sleep tracking before.

but i also noticed in the latest two betas (before 9.98) that it shows a lot of awake time, even if i am sleeping like a baby. last night it showed 1 hour awake time. my withings sleep shows no awake time (and i was not awake).

will try 9.98 and if the problem is still there, iw ill report to the beta team.

0 6102994 over 5 years ago in reply to Bandit

I'm not on any Beta, but having very recently transferred from the Fitbit infrastructure (Versa), whose sleep tracking is generally well regarded (and seemed very accurate to me, esp. in comparison to Fenix 6 Pro 9.00) I just wanted to point out that the Fitbit always indicated a lot of very short 'awake times' every night. Their explanation was that this is normal and one isn't aware or able to remember these very short interruptions. I used to see around 5-12 per night, lasting just a couple of minutes. Now, on my Fenix, I see none...

0 6102994 over 5 years ago in reply to 6102994

By which I mean: the reports I read re latest Fenix 6 beta sound very promising to me.

0 PK over 5 years ago

I have the same issue.

forums.garmin.com/.../huge-mismatch-between-on-device-sleep-analysis-vs-in-cloud-sleep-analysis-results

I have also contacted the Beta software team but haven't heard back. My suggestion is for you to contact them as well, maybe that will bring a bit of attention to the topic.

I went back to FW9.0 and now it's okay. So I guess the on-device calculation (FW9.92 onwards) has a different algorythm than the cloud-based calculation (until FW9.00) and that is why we see such a huge change in the data consistency.

0 PK over 5 years ago

I have the same issue.

forums.garmin.com/.../huge-mismatch-between-on-device-sleep-analysis-vs-in-cloud-sleep-analysis-results

I have also contacted the Beta software team but haven't heard back. My suggestion is for you to contact them as well, maybe that will bring a bit of attention to the topic.

0 PK over 5 years ago

I have the same issue.

forums.garmin.com/.../huge-mismatch-between-on-device-sleep-analysis-vs-in-cloud-sleep-analysis-results

I have also contacted the Beta software team but haven't heard back. My suggestion is for you to contact them as well, maybe that will bring a bit of attention to the topic.

0 Ben over 5 years ago in reply to PK

Yes, I had contacted the beta-team as well, but as you said - no reply. I am very hesitant t go back to the original firmware, as that would reset all the settings. Or is there any way to save all the settings before the reset and then re-apply them?