Sleep and Stress are not recorded for the past 7 days

Former Member over 4 years ago

My Fenix 6 has not been recording sleep or stress for the past 7 days. Any idea? I am using iOS app and this is a sapphire version.

0 Dr Phil over 4 years ago

Have you changed anything in the past seven days? Is WHR still active?

0 Former Member over 4 years ago in reply to Dr Phil

How do I check WHR active or not? I didn't change anything

0 Former Member over 4 years ago in reply to Former Member

I checked WHR and it's active.

0 Dr Phil over 4 years ago in reply to Former Member

Are you getting heart rate charts in GCM during the day? What about Body Battery or Stress charts during the day?

Do you change any settings at night - ie use Battery Saver Mode?

Have you tried un-pairing/ re-pairing in GCM?

0 Former Member over 4 years ago in reply to Dr Phil

I just tried to factory reset and connected it with GCM. It still shows # rides and Calories but nothing else on Garmin Connect. No, I didn't change any Battery Saver Mode.

0 Dr Phil over 4 years ago in reply to Former Member

If you just done a reset to factory settings it might take some time for an charts that rely on heart rate to show up - there's no new data immediately after a reset.

0 Former Member over 4 years ago

Has this changed? My Fenix 6s hasn’t recorded my sleep for the last three days. No changes to the watch at all, I have the same setup I’ve used for a few months.

I’m thinking this is the result of a software update?

0 Merkur41 over 4 years ago in reply to Former Member

So do you have the same setup or did you get the latest SW 10.10 installed (automatically)?

0 Former Member over 4 years ago in reply to Merkur41

I had the automatic update 10.10... is that the problem?

0 Former Member over 4 years ago

Any update here? Having the same issue, anyone found a fix? Stress and all day HR no longer tracking. No change to settings...