Problem ANT/BLE/BT: 0.00 fenix 6x pro

After updating my software to version 9.90 my watch's BT just died. It can longer pair with the phone. The version shows ANT/BLE/BT: 0.00. I have installed the 9.92 Beta but the problem doesnt go away. Everytime I reboot the watch it shows me that Bluetooth software version has been updated yet the version is still 0.00. I have tried the webupdater but that also doesnt resolve the issue. Pls help fix the issue.

Top Replies

Former Member over 5 years ago +1 verified

4725604

hi,

try to solve it this way, install the backdate abb firmware 5.04 posted in de 9.92 beta thread

happy & safe sporting
4725604 over 3 years ago in reply to TraceyD06 +1 verified

I did not get a solution. The watch had to be replaced.

All Replies

+1 Former Member over 5 years ago

4725604

hi,

try to solve it this way, install the backdate abb firmware 5.04 posted in de 9.92 beta thread

happy & safe sporting

0 4725604 over 5 years ago in reply to Former Member

Tried the solution but no luck. Still shows ANT/BLE/BT:0.00

0 2676621 over 5 years ago

I had this problem. nothing helped. lasted a week and disappeared one day (there were no updates). just wait

0 4725604 over 5 years ago in reply to 2676621

Thanks for the info. Hopefully it will auto-fix itself.

0 3379777 over 4 years ago in reply to 4725604

I am in this situation now with ANT/BLE/BT version being 0.00, and I haven't found anything to help the situation. Does "waiting" for it to auto-fix itself seem to be working for people?

0 2676621 over 4 years ago in reply to 3379777

unfortunately, the problem recurred very quickly. Fortunately, in the service center Garmin I was changed without any problems for a new watch

0 3379777 over 4 years ago in reply to 2676621

That's...ummm...unfortunate as this watch isn't under warranty at this point.

0 TraceyD06 over 3 years ago in reply to 3379777

Did you find a solution for this? My watch has done the same. It is 2.5 years old so out of warranty. Garming are offering to replace it for £130 which I am very reluctant to pay.

+1 4725604 over 3 years ago in reply to TraceyD06

I did not get a solution. The watch had to be replaced.

0 TraceyD06 over 3 years ago in reply to 4725604

Thanks for replying.