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White circle in the screen

2442266 over 4 years ago

Hello,

I just buy a fenix 6 47mm and a white circle is in the right sise of the screen.

The watch is new, I just use it for 2 day.

If any one else have the same problem please tell me what you do.

Thanks

Top Replies

Garmin - Chris over 3 years ago in reply to 6668929 +3 verified

Please note, if your Fenix 6 series display fails in any matter that was not caused by physical damage, your watch will be covered under your warranty period.
Former Member over 4 years ago +1 suggested

The same happened to my Garmin Fenix 6 Pro after 8 months of usage. On white "sun" spot at about 11 o'clock on the watch. same size as yours. It is clearly on the inside. Bought in London. I will bring…
Former Member over 4 years ago in reply to Zange +1

Hello Zange. Do you think this issue will not appear on the 6 Pro Solar? I am thinking what model to choose. And until today I was for 6 Sapphire. But now I don't know. Thanks

All Replies

0 Former Member over 4 years ago

Did you try to rub it away with some cloth? I had a similar circle on mine when it arrived. It wasnt as apparent as yours though.

0 Dr Phil over 4 years ago

If you have any doubts take it back from whence it came for a replacement.

0 Volker over 4 years ago

Very Strange. Perhaps they have accidentally used an instinct display for your device? I would contact Garmin support. Was it right there from the start?

0 2442266 over 4 years ago in reply to Former Member

yes, but is inside the display. Part of the LEDs burned

0 2442266 over 4 years ago in reply to Volker

Is from Garmin, I buy it in the website.

0 2442266 over 4 years ago in reply to Dr Phil

I buy it in the website and now I'm waiting to contact them tomorrow.

0 Former Member over 4 years ago

That happened on my gf’s Fenix 5S which she has had since the day of release. Garmin stated it can’t be fixed and needed to be swapped out. Due to being out of warranty, it was swapped out for a small fee ($99 or something similar)

0 Former Member over 4 years ago

Same happeneD to my Garmin Fenix 6 Pro after 8 months of use.

0 Former Member over 4 years ago

The same happened to my Garmin Fenix 6 Pro after 8 months of usage. On white "sun" spot at about 11 o'clock on the watch. same size as yours. It is clearly on the inside. Bought in London. I will bring it to the shop for warranty replacement.

0 6668929 over 4 years ago

The samé issue