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Saudi Arabia country is not including under Garmin Pay, I can’t be able to add my Visa card

9613249
over 5 years ago

I am living in Saudi Arabia and can’t be able to add my Garmin Fenix 6x to use Garmin Pay while other country are available, pls I need help to add my Visa card 

  • 0 over 5 years ago

    Moving thread to fēnix 6 series forum for better visibility. 

  • 0 over 5 years ago

    To see a list of countries and banks that have Garmin Pay, see this webpage: https://www.garmin.com/en-US/garminpay/banks/

    There's nothing we users of the Garmin forum, nor even the folks at Garmin, can do to make your Saudi bank card work on Garmin Pay. Saudi Arabia currently has zero banks that are participating in Garmin Pay. If you want your bank to work with Garmin Pay, you'll need to contact your bank and request that they add Garmin Pay support, or acquire a card from a different bank in another country that offers Garmin Pay support.

  • 0 over 5 years ago

    Agree with C.sco. It is up to each card-issuing bank to add support for Garmin Pay. Contact your bank to give them an indication that there is demand for this service.

  • Former Member
    +1 Former Member over 4 years ago

    as per the saudis banks feedback it is on garmin  to activate it on all of the kingdom

  • 0 over 4 years ago in reply to Former Member

    Agree with 5599657, I have visited them and informed me the same, nothing to be add it by Saudi Arabia Banks, Garmin has to add the counters for card pay support so we can add our account as per other counters 

  • 0 over 4 years ago in reply to 9613249

    Your bank(s) are lying to you then.

    It is up to each individual bank to sign up to support this - It even says this on the Garmin Pay website.

    In New Zealand there's only one bank I'm aware of that supports FitPay (the subsystem Garmin use to provide payments).  Other banks, even though they support Contactless Payment, don't support it on Garmin.  So it's not a "per country" thing.

  • +1 over 2 years ago

    I have no authority to speak on behalf of Garmin or on behalf of the bank. I'm just a client. You both deal with it and make it work. However, to be fair It is the responsibility of Garmin. I bought this watch from them and not the bank. The bank told me all cards Visas and Mastercards are accepted internationally. Apple pay and all other apps they get the approvals themselves because they actually care about their clients. Garmin directing clients to the banks or the banks directing the clients to garmin does not make sense. It is not the client responsibility to chase this and follow it up.  If Garmin wants this feature they should work for it and enable it in all countries and approve it by all banks or at least lower their prices in these countries that Garmin Pay does not work. It is really stupid that Garmin pushing clients to go to banks and the banks pushing the clients to go to Garmin while the client has no authorization to speak on behalf of any. At the end of the day I bought the watch from Garmin not from the bank. 

  • +1 over 2 years ago in reply to Former Member

    That's exactly what they said to me as well. It is really stupid that Garmin pushing clients to go to banks and the banks pushing the clients to go to Garmin while the client has no authorization to speak on behalf of any. At the end of the day I bought the watch from Garmin not from the bank. 

  • 0 over 2 years ago in reply to Sam

    I am totally agree with you, It is very shy that I have paid a large amount and there is no such feature in it, unlike Apple watches. Because of this I am not recommend my friends to buy such this watch.