Fenix 6X Sapphire- Gesture Not Working

Former Member over 5 years ago

Hello,

I just bought the Fenix 6x Sapphire 2 days ago and the gesture doesn’t work at all (have it set for on all the time time, also turned off do not disturb) what’s weird is that it works for activity. Anyone have a solution to this?

Top Replies

Garmin - Chris over 5 years ago in reply to Former Member +2 verified

Former Member

I am sorry your gesture is not working. Please ensure your watch software has been fully updated to version 8.10 when you go to System > About. Since you mentioned your gesture is working…
5351297 over 5 years ago in reply to Former Member +2

I got it to work, I had it set for “during activity” only.
Former Member over 5 years ago +1

Guys, you have to make sure DO NOT DISTURB is off. If it’s ON and your trying to use Gesture during do not disturb hours, it won’t work.

Check your DO NOT DISTURB settings and turn it off…

All Replies

0 Former Member over 5 years ago

Anyone??! Trying to determine if I have a faulty watch and should exchange or if there is any solution to this

0 mcalista over 5 years ago

Also, check your Power Modes that backlight is not turned off there.

0 Former Member over 5 years ago in reply to mcalista

Still no luck :/

+1 Garmin - Chris over 5 years ago in reply to Former Member

Former Member

I am sorry your gesture is not working. Please ensure your watch software has been fully updated to version 8.10 when you go to System > About. Since you mentioned your gesture is working properly During an Activity, please go to your System > Backlight menu and double check your Not During an Activity setting for gesture is also set to On. (Or maybe set to After Sunset so you won't see it during the day.)

After confirming your software is fully up to date and your gesture is turned on Not During an Activity too, and you continue to have issues, please send me a Private Message by highlighting my name.

0 5351297 over 5 years ago

Got it, thanks

0 Former Member over 5 years ago in reply to Garmin - Chris

Having the same issue, Fenix 6 Sapphire.

Everything updated, it works during activity but not on not during an activity regardless of whether it is "On" or "After sunset".

0 Garmin - Chris over 5 years ago in reply to Former Member

Former Member - I have sent you a Private Message.

0 Former Member over 5 years ago in reply to Garmin - Chris

Got it, thanks.

0 Former Member over 5 years ago

Guys, you have to make sure DO NOT DISTURB is off. If it’s ON and your trying to use Gesture during do not disturb hours, it won’t work.

Check your DO NOT DISTURB settings and turn it off while you test Gesture settings.

0 5351297 over 5 years ago in reply to Former Member

I got it to work, I had it set for “during activity” only.