There was an error installing update

Is anyone else seeing this message when trying to update via USB cable with Garmin Express?

I haven't been able to fully update my Fenix 6 not even once, I've always been able to do it with previous Fenix models.

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Ɛpsilon over 5 years ago +1

Log it via chat on the website - they can give you a code you can use to send the error files direct to Garmin - I've just sent logs and awaiting a reply but the initial conclusion they gave me was network…

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0 dansebr over 5 years ago

I've tried everything,

- Latest watch software (8.10).

- Latest Garmin Express (6.21.0)

- Full hard reset on the watch.

- Delete and reinstall Garmin Express

Nothing it just won't install the updates. It just goes back to the error.

Anyone else having this issue?

0 Former Member over 5 years ago in reply to dansebr

Hi, I have the same problem - have you solved it?

0 honza_81 over 5 years ago

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/227450/updating-maps-faiing

0 Former Member over 5 years ago in reply to honza_81

Thanks, honza_81.

0 Ɛpsilon over 5 years ago

Log it via chat on the website - they can give you a code you can use to send the error files direct to Garmin - I've just sent logs and awaiting a reply but the initial conclusion they gave me was network related their end.