No bluetooth recognition after failed software update Fenix 6 Pro.

JohanVerlaek over 5 years ago

Software update Fenix 6 Pro did not succeed (Via Garmin Express, suddenly broke down connection).

Current version on my Fenix= 6.00 (587f6bc).

Now I can't pair my Fenix to phone (samsung S10). There's no bluetooth recognition at all on phone nor Fenix.

which solution is recommended?

Thanks, Johan.

0 JohanVerlaek over 5 years ago in reply to crt_hun

Okay, how do I downgrade de BT module?

0 4543228 over 5 years ago in reply to 4543228

I decided to ignore my "if it isn't broken, don't fix it" rule and removed the Fenix using the command in Connect. Then I re-paired. All is well AND now the Fenix appears in the Android/Bluetooth list of paired devices. This is what I would expect.

0 JohanVerlaek over 5 years ago

Hi everyone, thanks for your support with this issue.
After installing an older BT- module version, still no results.
Finally I set the Fenix back to factory settings (without deleting users settings and activities).
BT connection is back!