Related
Options

Fenix 6 Battery and HR Issues

dslanter
over 5 years ago

Hello everyone! I am considering upgrading from my an Apple Watch to the Fenix 6 Sapphire. After reading the forums, I am concerned about what appears to be systemic battery and heart rate sensor issues. Are things still as bad as it seems?

TIA for the info. 

  • Former Member
    0 Former Member over 5 years ago

    Keep far away from Fenix 6 series it’s not worth upgrading and your money for sure my opinion from user Fenix 5, Fenix 5 plus and now Fenix 6 sapphire plenty issues all the time lots of stress and plenty of times I waste my time to contact. Garmin support they not very helpful. They all the time tell you to restarted watch back to manufacturing setup. What ever happen with watch very bad experience from my side.

    If you do plenty of exercise and use GPS additional sensor plus ohr all day tracking battery drain pretty quick and next thing with software plenty bugs all the time wrist ohr have still issue from the beginning nothing changed on my watch still Wrist hr measurements are too high to low never accurate And it’s almost 8 months and they not even close to be accurate

  • 0 over 5 years ago

    I have a fenix 6 solar for 3 weeks now and haven't any problems with the battery and HR (upgraded form a fenix 5 plus), the battery is much better on the 6 and the HR doesn't do strange things.

    I think that people don't post a lot of good things these days on the internet only bad things....

  • +1 over 5 years ago in reply to goosjuh

    Unfortunately there are lots of issues with the Fenix 6 heart rate sensor software. A lot of people won't notice it but do any activity where the heart rate changes frequently and you'll soon see the issues. 

    I'm praying they fix it soon. 

  • +1 over 5 years ago

    If you’re only looking for a good multisport watch you can get the F6, but buy a chest strap too. If you’re just looking for a watch that acts as a reliable 24/7 activity tracker, you are currently better of with a five year old Fitbit Charge 2, so I would keep the AW. HR outside activity is severely broken (for many users at least) and thus the F6 and all related metrics are broken. It has been 6 months since the FR945 users first reported this problem, that is also present in the F6 sensor, and Garmin still has not fixed anything. I would steer clear of the F6.

  • Former Member
    0 Former Member over 5 years ago in reply to Fozzee1970
    Fozzee1970 said:
    I'm praying they fix it soon. 

    Haha I’m stop praying long time ago It’s no point from my experience with Garmin nothing will change pretty soon for sure they will release new watch and still issue will be here like with previous series.

  • 0 over 5 years ago in reply to Former Member

    It hasn't been 8 months, it's only been 2 months since people started reporting issues with the newer firmware and HR readings, and the watch only came out 4 months ago. And not everyone is having HR issues, just a vocal few in the forums.

    He/she can always buy one and try it, and if they don't like the HR readings, return it. I suspect most people are happy with their HR readings, and those that don't are in the minority. But  that point aside, there's no risk in trying it for a month and seeing if it works for you, and if it doesn't, return it and try something else, or wait for the next model, or use a chest strap as others suggested.

  • Former Member
    +1 Former Member over 5 years ago in reply to C.sco
    C.sco said:
    It hasn't been 8 months, it's only been 2 months since people started reporting issues with the newer firmware

    (Sorry 5 months) And People complain from the beginning with everything from display screen issue to battery wrist ohr. And many others things so please don't change the history of this these are facts.

  • 0 over 5 years ago in reply to JeremyBlck

    Thanks for the info. I've looked at the F6, 945 and Tactical and all seem to have similar issues. I'm wondering if its related to the change to the Sony chipset.....800 bucks is a crap ton of money to spend for a watch that does not work as advertised.

  • Former Member
    0 Former Member over 5 years ago in reply to dslanter

    my pleasure this is only my experience so far so bad 

    They really don’t care That’s it