Fenix 6x : Bluetooth not work

Former Member over 5 years ago

Hello,

I've issues with my F6, yesterday I've tried to connect my phone to the Fenix but after a lot of tries, I'm not successful.
So I've tried with my S8+, my iPad. I've restarted my phone, my iPad, reset the Fenix, update my S8, my iPad, the F6. It still does not work..

So I've search into the F6 the software release, and I found this :

Why the version of ANT/BLE/BT is 0.00 ?
The Bluetooth did not work after the update 4.30

An idea?

Thank you,

0 Former Member over 5 years ago

You might try plugging it into a PC or Mac running Garmin Express and let it sync that way to see if it pushes the update and gets BT working again. If that doesn't work a factory reset might be needed. Beyond that your best bet would be to contact Garmin Support. They may have more you can try or if it's truly broken replace it under warranty.