No volume control anymore with AirPods after update

Please someone say they found a fix. I’ve tried everything. I had no problems with my 6x pro till after this 4.10 update. I’ve reset the watch and my AirPods. No go.

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Former Member over 5 years ago +2

Stopped working for me too after the update
rugby49 over 5 years ago +2

Think I will wait for the update to fix this update. Sorry to hear about people going through this.
lindajm22 over 5 years ago +1

There's no volume control with either of my headphones now! I've just tried my Aftershokz Aeropex and my Samsung Galaxy Buds. I was able to turn the volume down with the watch but now I can't turn…

All Replies

0 rugby49 over 5 years ago in reply to rugby49

Brand	Model
Aftershokz	Trekz Air
Beats	PowerBeats 3 Wireless
Bose	SoundSport
IFROGZ	plugz wireless
Jaybird	Tarah Pro
JBL	Reflect Mini BT
Plantronics	BackBeat FIT 3100
Skullcandy	Method Wireless
Sony	MDR-XB50BS Extra Bass^TM

Seems to be the current list from Garmin that I could find.

0 dansebr over 5 years ago

I just bought a Fenix 6, good thing I read this forum, I have now disabled automatic updates, I dodged the 4.10 bullet

0 Former Member over 5 years ago in reply to dansebr

Let's see how long this fix will take...I may send my Fenix back for a refund if this lingers.

0 Polaris over 5 years ago in reply to rugby49

This volume problem is the Garmin latest firmware update issue, not a headphone. The problem is the user cannot manually increase or decrease the volume from the watch. We need to wait for the next Garmin firmware to fix this. I am sure someone in this forum had contacted Garmin support, and they already know the issue. I think we don't need to reset the watch or headphones. You temporary to enjoy your music via your smartphone instead. The list of headphones above has recommended from Garmin. You could buy any brands you want. I use Sennheiser Momentum, and it easy to pair with my F6s.

0 rugby49 over 5 years ago in reply to dansebr

I did the same thing but the update went through anyways. Just took over a day to push through.

0 Former Member over 5 years ago in reply to Polaris

The Answer from GARMIN Support today:

Thank you for your request. We have a few bulletins covering the problem you are describing. The corresponding development departments in the USA have already been informed about the facts. The colleagues there are checking the problem and working on a solution. Until then, we would like to ask for your patience. A statement about when and in what form a solution will be available can unfortunately not be made at this time. Further help on this and other topics can also be found at https://support.garmin.com/de-DE/

And so we will have to wait!

0 Former Member over 5 years ago

Everyone who is experiencing this issue: Please email/contact support! We are much more likely to get a timely fix if everyone does so!

Go to garmin.com, go to your account, click on the support link under your watch, and then select email.

0 DCeremuga over 5 years ago in reply to Former Member

Yep, in the drawer it goes. With the current issues, the watch is dead weight for me. AW5 it is. Cannot believe there hasn't already been a fix, or files put up to downgrade to the stock firmware/software. I had no problems with the watch when I got it.

0 rugby49 over 5 years ago in reply to Polaris

Yes fully aware of that. Actually the volume controls on my earbuds work. Just glad they are aware of the issue.

0 Mariano over 1 year ago

Year 2023 Garmin Descent MK2 with AirPods and still the same issue, this is incredible