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Activity missing and part of the GPS map

So I went on a run to test my new 6s pro and everything went find during the activity, but when I ended the run, the GPS picture of the map only shows like the last 1/3 of the run. The splits, HR, etc are all there from mile 0 and the first lap market is on mile 5 so I know there is data before it and the first portion is hidden or something. Anyone else have this issue?

photo: https://imgur.com/a/z2ACXdC

  • Thanks for the advice all - will give this a try.

  • Yes this occasionally happens to me too.  Maybe 5 times in a couple of years.  I run most days.  All the data is there but only part of the map.  I run a loop and it shows only half.  Frustrating.  Do we know why and how to fix?

  • yes, I think I figure it out...

    I mostly see it when I am too quick to start the activity - before it has "completed" GPS satellite connection... 

    Sometimes it does say "complete" but a second after it retry finding the satellites...  So, I learnt to be slow and make sure it has time to complete ....

    I don't think it has lost the track later in the activity - always the beginning... but not 100% sure.

    I also learnt.. that finding the satellites is generally going a slower when the watch hasn't been connected to the app for a while... I read that it has to be often "updated" (as the configuration of satellites has to be loaded onto the watch... not sure about the details on this)

    hope this helps.