Side button fell out

Former Member over 5 years ago

Just opened a brand new 6S pro and side button with associated spring fell out. Good quality of the product.

Top Replies

C.sco over 5 years ago in reply to Leong Sem +4

Lol... one example of one guy's watch having a button fall out... Garmin replaced it, no problem. Based on just that, you've decided their quality is terrible.

If products had a 100% success rate…
Former Member over 5 years ago in reply to Former Member +3
Former Member over 5 years ago +2 suggested

Mine fell off too. But at least the Sapphire glass hasn't scratched. Would be good if the build was equally as good as the glass. Guess good build would cost more inline with the incremental £ increase…

All Replies

0 Former Member over 5 years ago

Picture or it didn't happen.

0 Former Member over 5 years ago in reply to Former Member

0 Stromdiddily over 5 years ago in reply to Former Member

You're one in a million :D

My guess is...they'll send ya a new one

0 RobKenjiwhe over 5 years ago in reply to Stromdiddily

Or they say you dropped it and let you suffer :)

0 Former Member over 5 years ago in reply to RobKenjiwhe

They did not care. I did not drop it. I was setting it up. It is going back.

0 RobKenjiwhe over 5 years ago in reply to Former Member

I was joking right? Garmin is the best with warranty, really super good how they handle things!

0 Leong Sem over 5 years ago

wow, before I bought garmin, i thought this brand is superior in quality, seem like I am totally wrong

0 Rob_B over 5 years ago in reply to Leong Sem

Leong Sem, I believe they sent a brand new device so Garmin solved it just fine?

0 C.sco over 5 years ago in reply to Leong Sem

Lol... one example of one guy's watch having a button fall out... Garmin replaced it, no problem. Based on just that, you've decided their quality is terrible.

If products had a 100% success rate, we wouldn't need warranties. There is literally no product on the planet with a 100% quality control success rate.

Ferrari spends tens of millions of dollars a year on quality control. Guess what? Sometimes one occasionally still gets delivered with something broken.

0 JoeNase over 5 years ago

Same happened to me as well today. I hopy Garmin does not have a quality problem with this model.