screen problem_black stripe on the whole screen

Hello 9535640

I am sorry to hear you are having this issue. For this, there are a few steps I would recommend trying. 

• First I would recommend powercycling the watch.
• Does this appear on all screens? Or is this only showing on the map screen? If this is only impacting the map, I would recommend removing and reinstalling the map. 
• If this continues to effect all displays, I would also recommend trying a factory reset with these steps: 

1. Ensure the watch is powered off.
   • You may need to hold LIGHTfor up to 30 seconds to turn the watch off.
2. Press and hold BACK and START/STOP.
3. Press LIGHT to power the watch on while holding these two buttons.
4. After the first beep release START/STOP.
5. After the second beep release the remaining button.

If the issue continues, I would recommend contacting Garmin Product Support.