Problem with garmin connect iq

2918951 10 months ago

Good evening

i have a problem with garmin connect iq that i cannot mange my watch and i will attach a photo for the issue

Top Replies

Garmin-Laurie 10 months ago in reply to trux +1 verified
Hello 2918951

I am sorry to hear you are having this issue. I agree with other, that trying the watch with Garmin Express would be a great step. In addition you can try these steps:
1. Ensure the phone OS…

All Replies

0 Dr Phil 10 months ago

Perhaps post here - forums.garmin.com/.../connect-iq-store-ios

0 trux 10 months ago

2918951 said:
i have a problem with garmin connect iq that i cannot mange my watch and i will attach a photo for the issue

Is it the same when you access the CIQ managment from Garmin Express?

0 2918951 10 months ago in reply to trux

Still i did not use the garmin express

0 trux 10 months ago in reply to 2918951

2918951 said:
Still i did not use the garmin express

So try it, and let us know

+1 Garmin-Laurie 10 months ago in reply to trux

Hello 2918951

I am sorry to hear you are having this issue. I agree with other, that trying the watch with Garmin Express would be a great step. In addition you can try these steps:

Ensure the phone OS is up to date
Uninstall the Connect IQ app from the phone
Powercycle the phone and watch
Ensure the watch is paired with Connect app, and sync
Reinstall Connect IQ and add the device