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Charging pins burning holes in my skin

Hi all,

After years of problem-free using my Quatix 5 I upgraded to the Epix Gen 2 Pro. 

This watch charging pins are burning very painful holes in my skin and they leave quite bad scars, very similar to a burn or chemical burn wound.

There is also excessive corrosion around the charge ports. (keep in mind that this watch is 2 weeks old!)

Today I got my hands on a multimeter and found that there 4.3 volts on the two outer pins, and this conducts/grounds to the watch body.

Has anyone seen this before? I measured the voltage on the charging pins of my old quatix 5 and there is no voltage. I had to stop wearing the new Epix as I now have multiple scars and wounds on my wrist.

As I purchased this watch at an airport in another country I am not sure if Garmin will help me locally. Could this be a software bug that can be fixed with an update?

Thanks,