I've had this happen twice, and each time only a restart fixed it. In all screens where a map is shown (outdoor workout, weather widget with RADAR, sunrise/sunset widget screen that shows sun arc) the map gets corrupted. Anyone else seen this?
I've had this happen twice, and each time only a restart fixed it. In all screens where a map is shown (outdoor workout, weather widget with RADAR, sunrise/sunset widget screen that shows sun arc) the map gets corrupted. Anyone else seen this?
Updated November 7th, 2023:
Our engineering team continues to work on resolving the issue as soon as possible.
Workaround: (Might only temporarily resolve the issue until fully resolved with a new software…
I also got this view of corrupted maps in all the activities I'm doing (bike, run, hike)
Same thing happened to me. Resarted epix pro 51mm and it is working again
Hi, this is the help I received from Garmin - Chris. It solved my issue. Haven't had issues since:
"You might be able to resolve your issue by deleting the TopoActive map off your watch and installing it again using Garmin Express on your computer.
Since your watch is in Europe, I am unsure exactly what the file name will be for your watch but it is the largest .IMG file in your watch's Garmin folder.
If you have a Windows PC, you will be able to see your watch when it is plugged in. If you own a Mac, you will need to add Google's "Android File Transfer" to see your watch. All Android phones in use worldwide use the same MTP file transfer protocol as our watches do that contain Garmin Pay. Android file transfer gives you a window on your Mac to see a MTP device to interact with the files.
In the Garmin folder of your watch, you will see a series of .IMG files such as your Golf "CourseView" regional files, the Worldwide Ski Resorts image, your demographic map used for calibrating your altimeter, and the TopoActive map giving you the streets and some elevation contour.
- Delete that largest map off your watch. If using an Apple Mac, please be sure to empty the trash before unplugging your watch.
Once done, use Garmin Express on your computer to install the map again."
Has anyone else tried this with success?
I've had an issue with my epix pro ...the topoactive maps are unusable they won't zoom out it just shows a white background with pat and long lines ....Garmin downloaded a temporary fix through beta .......didnt work ...now immleft with a watch that is useless for what I bought it for....I'm done with Garmin to be honest they are so unreliable
Thanks. Worked for me.