I've had this happen twice, and each time only a restart fixed it. In all screens where a map is shown (outdoor workout, weather widget with RADAR, sunrise/sunset widget screen that shows sun arc) the map gets corrupted. Anyone else seen this?
I've had this happen twice, and each time only a restart fixed it. In all screens where a map is shown (outdoor workout, weather widget with RADAR, sunrise/sunset widget screen that shows sun arc) the map gets corrupted. Anyone else seen this?
Updated November 7th, 2023:
Our engineering team continues to work on resolving the issue as soon as possible.
Workaround: (Might only temporarily resolve the issue until fully resolved with a new software…
I also got this view of corrupted maps in all the activities I'm doing (bike, run, hike)
Same thing happened to me. Resarted epix pro 51mm and it is working again
I still get corrupt map graphics from time to time too. Epix Gen 2 Pro on 14.36 firmware with all maps updated. A reboot or soft reset fixes it for awhile, but then they come back.
I am sorry you have the issue. I have been unsuccessful getting examples of the issue and I will need customers willing to work with me so I can have our engineering team track down the issue to resolve it.
I have sent you a Private Message. When you are signed-in to the forums, please check the top right corner to the right of the Notifications lightning bolt icon.
Here the same problem over month…. This ist not funny for a watch that costs over 1000 euros! Garmin urgently needs to do something here, with my normal Epix it's not a problem!
Thank you for your example. I am sending you a Private Message. When you are signed-in to the forums, check the top right corner to the right of the Notifications lightning bolt icon.
yes I’ll be glad to help. I’ll reply to your PM.
Exactement pareil 1200€ c’est une honte c’est comme ECG qui et pas activé et la température qui mesure de la ***
Just say the word and I will help you when I can
I am in this same situation as well. Just received a newly purchased 51mm epix pro gen 2. Updated to the latest software version and latest topo maps and experiencing the same corrupt maps issue.
I only displayed the corrupted map once.
I shut down and restarted and it didn't do it again.
I also use 5 KMZ custommaps, along with OSM and Topoactive
It is important that the maps are not selected all together! But maximum 2, one raster and one vectorial.
The weather widget works well although slow.