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HRV Status data have gaps since 11.28

Since the v11.28 update, my hrv status data have huge gaps. There are huge missing part on the graph in both the Connect App on my phone and on the Garmin Connect webpage as well.

Is there any workaround or when a fix is expected?

With that bug this feature is sort of useless or missleading since it is not using the correct data for calculation...

Top Replies

Garmin-Laurie 10 months ago in reply to olives_19 +1 verified

Moderator: To streamline reports of this concern. I will be closing this thread, and differing your discussion about this to the preexisting forum thread here: https://forums.garmin.com/outdoor-recreation…

All Replies

0 Bitti over 1 year ago in reply to 3576287

For my Forerunner 965, forcing restart by keeping the light button pressed solved this issue (at least for now).

0 dgwdawg over 1 year ago in reply to 3576287

Yes, I did restart on my watch then connected it to Garmin Express and got any updates that were needed. Not sure which of the two fixed it, but I'm good now.

0 6917300 over 1 year ago in reply to 3576287

I’m having the same issue with my Forerunner, stated this week. Has anyone found a fix.

0 Bitti over 1 year ago in reply to 6917300

Have you tried the fixes given on this thread already?

0 6917300 over 1 year ago in reply to Bitti

I tried a soft reboot, cleaned the back, and the software into date but it hasn’t worked. If there were other fixes in this thread I didn’t see, im open to suggestions.

0 3576287 over 1 year ago in reply to 6917300

Could you share a picture with the watch on your wrist. I would like to see something.

Thanks.

0 7184835 over 1 year ago in reply to trux

Correct, my gaps correspond with my REM sleep cycles.

0 7184835 over 1 year ago

My gaps correspond with my REM cycle shown on my sleep timeline.

0 olives_19 11 months ago

Is this solved? I have a Fenix 7S Pro SS and having issues lately with the measurements: it depends of the day, but always min gaps or lot of.

Yesterday:

the day before

in the watch itself there are no gaps, but because I think the way the format of the graph is in the fenix 7s pro ss, since it just continuous the line where the gaps are.

Does anyone know how to fix it? I don't have any gaps in HR measurements during the day or night.

+1 Garmin-Laurie 10 months ago in reply to olives_19

Moderator: To streamline reports of this concern. I will be closing this thread, and differing your discussion about this to the preexisting forum thread here: https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/372470/my-epix-pro-has-huge-gaps-in-hrv-data#pifragment-1292=1