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Charger not staying in watch, falling out and is loose

1822148 over 2 years ago

The charger is not staying in the watch. It is totally loose and just keeps falling out.

Anyone else had this problem?

The watch is only 9 months old and will be getting returned as this looks like a major fault to me.

Top Replies

Elbo over 2 years ago +7

This happens with all garmin devices with the same stupid charge connector. Dcrainmaker complains it disconnects when his dog farts.

What might help is buying a new, none garmin!, cable. Those are cheap…
8740310 over 2 years ago in reply to 1822148 +7

I found that its the metal shroud on the connector has deformed, possibly by being twisted during disconnection. A gentle squeeze with a pair of pliers did the trick for me. Not sure how long this repair…
alphasportstv over 2 years ago +2

I bought a bunch of different charger adapters on Amazon, most work ok but this one works very well, clicks into the watch at a 90 degree angle...the ones I buy are all USB-C capable since I hve a ton…

All Replies

0 Jiman over 1 year ago in reply to alphasportstv

Totally agree regarding the 90° USB-C. I also found that rebending of the OEM inner metal shroud (recommended here previously) made the problem go away 100%. I used my fingers and pinched a little at a time. The shroud is made from relatively soft metal and IMO is meant to bend/give, as a sacrificial piece, to avoid damaging the actual watch connection points in the case the cord gets yanked out at an angle.

0 Stenlyto over 1 year ago in reply to 8740310

Pinching the metal part with some scissors worked great. it seems the metal on the cable gets a bit loose

0 LouPLou over 1 year ago

I've had the same problem with the cable popping off but just used a small pair of needle nose pliers and very slightly squeezed each side of the cable where the metal bits are showing - it brings the small keeper holes into line and the cable works perfectly. Did that for all the cables I'd bought thinking it was the cables but it is just a slight tweak and happy days!

0 8657374 over 1 year ago

I bought a $4 replacement cable on Amazon that fits securely and works perfecty.

0 6241241 9 months ago in reply to LouPLou

sorts out the problem in a second. Poor engineering to start with.

0 6271855 5 months ago

Tweezers did the trick for me! Just pinched the metal charging oval on the watch and pinched the metal charging oval on the charger. Made a much better/tighter fit and watch is now charging on it's own :)

0 6271855 5 months ago

Tweezers did the trick for me! Just pinched the sides of the metal charging oval on my watch and the sides of the metal charging oval on the charger. Made a much better/tighter fit and watch is now charging on it's own :)

0 6271855 5 months ago

0 5930622 4 months ago in reply to 8740310

OMG I can't believe it was this easy, thank you. Over a year of this driving me nuts, was just on the verge of ordering yet another new cable... one quick squeeze with a pair of fine nose pliers and it's fine again <facepalm>

0 6271855 4 months ago in reply to 5930622

Yayy glad to help :) I was thinking the same thing too!