Charger not staying in watch, falling out and is loose

This happens with all garmin devices with the same stupid charge connector. Dcrainmaker complains it disconnects when his dog farts.

What might help is buying a new, none garmin!, cable. Those are cheap and in my experience stuck better than garmins.

Guess garmin marketing is more interested in adding total body workout resting recovery altitude random number feature than improved charging that actually works.

This is often a cable issue. Garmin OEM work great as a replacement, but are relatively expensive. Replacement alternatives are plenty online and cheaper. Some plug well, some don't. I have had bad luck when replacing the Garmin OEM cables. Recently I bought the Ruentech "pluck" charger (pack of 2) and it attaches solidly.

Garmin are sending me a new cable out in the post. If that doesn't work they said they will change the watch

They are sending me a new cable out in the post to try. If that doesn't work they said they will change the watch

I found that its the metal shroud on the connector has deformed, possibly by being twisted during disconnection. A gentle squeeze with a pair of pliers did the trick for me. Not sure how long  this repair will last but so far so good.

I have the same problem. It seem to me to be the connector on the watch itself that is the issue. We have several garmin products in the household, and other cables are also loose in the Epix, while they stuck as supposed to, to forerunners an venu2. I have sent an email to garmin support.

I bought a bunch of different charger adapters on Amazon, most work ok but this one works very well, clicks into the watch at a 90 degree angle...the ones I buy are all USB-C capable since I hve a ton of those cables lying around. www.amazon.ca/.../ref=ppx_yo_dt_b_search_asin_title

I bought a bunch of different charger adapters on Amazon, most work ok but this one works very well, clicks into the watch at a 90 degree angle...the ones I buy are all USB-C capable since I hve a ton of those cables lying around. www.amazon.ca/.../ref=ppx_yo_dt_b_search_asin_title

1. Mine keeps falling out unless I put the watch face down on the table and carefully insert.  Watch is awesome can't believe the charging cable is this faulty.  They should send me a replacement cable.  I treat my Fenix like a baby.  Ugh.  It still charges but the loose connecter is frustrating.

Floydman said:

They should send me a replacement cable

Have you asked for one?