Sleep mode keeps turning back on

3985033 said:

I just recently upgraded from Vivoactive 4 to 5 and i’m having this issue, on SW 10.20. 

I am sorry to hear you are having this issue on your Vivo watches. However, since these are using different software, I would recommend reporting this to our Vivo forums thread here: https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-5-series  so our vivo specialists and users can offer assistance. 

Battery saver - is that toggeled to be on during sleep? Cause that is what your issue suggests - especially if you have set up battery saver to just show a basic watch face instead of the normal watch face.

If so that is your issue - there seems to be a bug that is still outstanding and has been for a while. [You can check this by checking control menu to see if its toggled on; you can also check that sleep has ended by if you use red shift its off, and by going into the sleep widget of the watch which should allow you - if still sleeping this will ask if you want to switch off sleeping).

If you finish your sleep prior to your scheduled wake time, I often find that the battery saver can toggle back on (it doesn't do it all the time but does it a lot) - I assume cause technically its corrrect - based on your scheduled wake time it being linked to that (obvioulsy some improved coding could improve this and prevent it - but suspect due to its nature it isn't regarded as an urgent bug).

Long press light button (left top) and it will open the control menu -got to battery saver and turn off. This usually then resolves the issue, however I have found that if its still a couple of hours to wake time, then occasionally it may just trigger back to battery saver - just go back in and turn off.

No, I don't have battery saver activated when in sleep mode.

Can confirm on my Epic Pro gen 2 that this issue still exists with fully updated software. I often get up before my sleep schedule and manually turn off sleep mode, but it keeps turning back on.

Im still getting this, its very annoying

Turning off the sleep schedule with "Start/Stop" button should work without problems.

RobScriven

I agree, this method does indeed seem to properly exit sleep mode but there's a big issue here too.  The prompt to exit sleep mode when pressing Start/Stop only appears very occasionally for me, most of the time it just opens the Activity menu ignoring that the fact the watch is in Sleep mode.

From memory it only seems to show when approaching the end of the sleep window, if it's recently gone into sleep mode it'll just open the Activity menu, hence why trying to disable from the quick controls.

My sleep schedule ends at 10am but i wake up between 5am and 6am and never had problems while terminating the sleep mode from the activity button.

Never tried earlier so can't say much regarding the behavior if you try to exit from it after few hours or whatever else.

Occasionally, if i'm still within the sleep schedule(up to 10am) if i open the activities menu i'll be back into sleep mode once i go back to the home watchface and using the sleep shortucut works as expected in these situations. I guess i could just shorten my sleep schedule but it's something that doesn't happen frequently or i don't trigger it frequently so not a big deal, for me.

+1 for me. 17.28 software on Epix Pro Gen 2 with no battery saver and sleep re-enables itself after turning it off.