Glitchy Gesture Activation

I’m having some issues with activation of the screen in gesture mode.

 Intermittently, particularly when it’s been a while since I last looked at the watch, when I turn my wrist to activate the watch, it will only activate extremely briefly- a flicker really. Even pressing buttons or tapping the screen has the same effect. It can be difficult to activate the watch when this happens- usually takes a number of attempts before the screen comes on and stays on. At other times it works as I would expect.

 I’ve updated the firmware, restarted, and then reset to factory settings all to no avail. I wonder if this is a hardware fault with gesture detection.

Has anyone else had similar issues?

 Thanks.

  • Update June 7, 2024: 

    Our engineers have indicated this concern should now be resolved with the latest Public Software version 17.23. If you are experiencing this, be sure to install this latest update.

    If this specific issue continues after installing the software update, feel free to reach out to me via Private Message.