Download Topoactive map does not work

Hi all,

after days of battling to download the Europe (west?) Topoactive maps on my enduro 2, I give up and reach out to your support.

I have tried all the previous solutions given here in the forum (deleting garminadvice.xml file, restart watch, redownload Garmin express...) but same results.

When deleting all existing files marked as "queued", when upload show up again and I plug in my watch, the download starts at 30% !!!! how is that possible??

Then, when reaching 9x% (maybe 100% not sure), it jumped back to 30% again, and again...

Could you please explain step by step what is required here? I urgently needs map for an upcoming event.

Thank you

Top Replies

Erik T7 1 month ago +1 suggested

So you probably saw this thread already:

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/377963/mapmanager---map-sync-failed-maps-updated-via-computer-but-watch-still-reflects…
michmuchmach 29 days ago in reply to Erik T7 +1 suggested

Thank you for your reply! I have deleted all maps from my watch, replug to GE to redownload topoactive maps and finally, they were there. However, the "update available" is still showing, I just ignore…

All Replies

0 Erik T7 1 month ago

So you probably saw this thread already:

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/377963/mapmanager---map-sync-failed-maps-updated-via-computer-but-watch-still-reflects-updates-available-with-one-still-queued

If all that wouldn't work (it didn't for me) maybe you stumble over the button combination user 8532528 mentioned (last post) or you might have to go the long way as I had to: factory reset, all folders deleted, Reinstalled the required maps using Garmin Express. Before you do any folder deletions backup you complete /Garmin folder, chances are that the /Garmin/Text folder isn't restored after reboot (language files), It is supposed to be reinstalled using Garmin Express, just copying is faster.

Also: if you did a backup on your unit previously and saved the files from your system located in

/Garmin/backup/backups

locally you can restore this backup by just copying it into /Garmin/backup/restore. Two reboots later you got your settings back in a very fast manner.

0 michmuchmach 29 days ago in reply to Erik T7

Thank you for your reply! I have deleted all maps from my watch, replug to GE to redownload topoactive maps and finally, they were there. However, the "update available" is still showing, I just ignore it for now. Old maps are better than nothing at all... Thanks again

0 Erik T7 29 days ago in reply to michmuchmach

michmuchmach said:
However, the "update available" is still showing,

For that to fix...probably you have to go the long way.

Btw: why did you get old maps when downloading from Garmin Express? If it is 2025.10 it is the latest version. The message from Map Manger is just wrong...you wouldn't get anything newer there...