19.49 broke map

After updating to 19.49 the top part of the map screen in missing, I see this was an issue with the Fenix line a few versions back.

Top Replies

Garmin-Laurie 3 months ago in reply to 6522603 +3 verified

Hello. I am sorry to hear you are having this issue. I would love to collect some details for this, to get this reported to our engineers. For this, I will reach out to you via Private Message.
Garmin-Laurie 3 months ago in reply to n3m3s1sss +3 verified

Update February 25, 2025:

Our engineers are aware of a concern that may impact the appearance of the map. They are working on a software solution to this. So if you are experiencing this, your device will…
Garmin-Laurie 2 months ago in reply to jmto +1 verified

Update March 13, 2025:

The latest software update, version 19.50 includes fixes for a potential issue that may cause the map to not fully render.

https://forums.garmin.com/outdoor-recreation/outdoor-recreation…
subdiver 3 months ago +2

Same here

All Replies

0 Adam-1972 3 months ago

It is a bug already reported on Fenix 7/Epix 2 software and was fixed in 20.xx software release.
It is annoying that Garmin developers obviously don't talk one to another because issue is known and they just should fix it before this release.

BTW
I have this issue too.

0 7843043 3 months ago

The missing part is exactly at the area that shows battery percentage, battery estimation, and "options". It seems that when it goes back to fullscreen some graphical glitch happens and the top placeholder stays instead of showing the map

0 7843043 3 months ago in reply to Adam-1972

It's probably the same devs. If this bug exists in 20.xx of course it would exist in an older iteration that we got.

0 Adam-1972 3 months ago in reply to 7843043

As far as I know, this bug related to MAP was fixed in 20.XX version.
My point is, why do a release on older version, especially that 20.16 is now LIVE, just delay new release and do it on newer version.
I know it takes time, but at the end saves it.

I work in IT for many years, also in software development.

0 7623664 3 months ago in reply to Garmin-Laurie

I have the same issue once I updated. I deleted maps and reloaded them and still this issue occurs.

0 7623664 3 months ago in reply to Garmin-Laurie

I submitted photos of my MK3 having same issues after 19.49 update. This is the 3 rd time I have map issues when I update. Garmin has all the records.

0 6522603 3 months ago in reply to Garmin-Laurie

Hi Laurie, I sent you all of the details as requested a few days ago. I have also uploaded video how the watch is behaving. Have you received all of these?

If positive, any development on your side. How quickly you can fix this very annoying problem affecting many of us?

0 7843043 3 months ago in reply to 6522603

Judging by how long it took them to fix the SAC issue, I wouldn't hold my breath. It will be fixed when the next update comes (in a couple months or so?) and only if they actually understood the issue.

0 FIREDEX 3 months ago

Same here!

IT's better to skip this update if possible

0 Mongoose0318 3 months ago

Has anyone heard any updates on fixing this. Really annoying and wish I had checked here before updating.