Mapshare shows routes on PC/Mac but NOT mobile

Mapshare will not display routes on mobile devices. You can look at mine as an example:

http://share.garmin.com/robertcarpentershook

Routes (red) show up on computers but not on android or iphone devices.

I'd like to know how to fix this. ciq.forums.garmin.com/.../1260045.jpg

Top Replies

Garmin-Leslie over 1 year ago in reply to jlgranth +0 verified

Thank you for the information. After reviewing input from our upper tier this is working as intended for the mobile version. The workaround for this would be to request the desktop version through your…
TomasMelbourne 10 months ago +3

I find this absolutely shocking! Having just shelled out £500 for a GPSmap device + £200 for the most basic annual subscription, I've just learnt that the mapshare doesn't show the planned route on a mobile…
TerenceAtkinson over 3 years ago in reply to atlas_cached +1

It is supposed to show a route (ie a planned route) that is uploaded or created, and a live track against this.
jlgranth over 1 year ago in reply to Garmin-Leslie +1

Thank you for looking into this issue. I admit I find it surprising that it was an intentional decision to not show the course when using the Mobile Version (which is also the default version when using…

All Replies

0 twolpert over 7 years ago

This appears to be a bug in the mobile version of the web site. The only way I know of to correct it is to switch to the desktop version of the site on the mobile device.

0 TerenceAtkinson over 3 years ago

Has this seriously not been fixed in 4 years!!!

I just bought a device and noticed routes did not appear on the mobile version. Found this thread.

0 twolpert over 3 years ago in reply to TerenceAtkinson

Open a support ticket.

0 atlas_cached over 3 years ago in reply to TerenceAtkinson

Click on the (+) or (-) icon next to user icon on map to toggle visibility.

0 twolpert over 3 years ago in reply to atlas_cached

This might be the problem. This feature is not specific to the mobile version. I applies to the full version as well (AFAIK).

0 TerenceAtkinson over 3 years ago

I have raised a support ticket. There are many threads on this topic.

The +/- is incorrect. This may work for tracks, not routes

It is a problem ONLY with the mobile version. The desktop version is correct. Pressing the information symbol and selected "desktop version" while using a mobile works, but the interface is terrible, and is not intuitive.

I find this shocking that the basic purpose of this device is to allow people to track you on a route for safety. Most people who need to do this are using mobile devices on the move.

0 atlas_cached over 3 years ago in reply to TerenceAtkinson

By 'routes' do you mean routes the iR user has created in explore?

Is MapShare intended to display these? I thought MapShare was only for sharing your current position and tracklog....

0 TerenceAtkinson over 3 years ago in reply to atlas_cached

It is supposed to show a route (ie a planned route) that is uploaded or created, and a live track against this.

0 TerenceAtkinson over 3 years ago in reply to TerenceAtkinson

Again ... it shows it on desktop perfectly and not on mobile

0 TerenceAtkinson over 3 years ago in reply to TerenceAtkinson

Mobile:

Desktop: