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CT1 problems

Former Member
Former Member 2 months ago

My CT1 tags have issues. I had no problems with the CT10 tags. But the CT1's are a different story.

I have had no problems with my S70 watch until it touched a CT1 tag. 

Now the watch freezes mid round, the screen jumps around, the yardages are club selections are no longer accurate and the watch jumps between apps. I was teeing off the other day and the find my phone feature activated mid swing. 

Is anyone else experiencing problems with the CT1's?

  • 0 1 month ago

    I bought my CT1 tags about 2 weeks ago to use with my S70.  I've noticed my watch will "freeze" during a round and I can't use the golf app on the watch.  After a couple of holes it will resume functioning again, but in a degraded state.  Its pretty annoying.  I was playing a round the other day and my watch rebooted out of the blue, it was the first time it ever happened.  When it was done rebooting, it asked to resume my round.  Maybe a software update will fix the problem?  I'm going to give it a couple more weeks.  The place I bought the tags from have a great return policy and plan to return them if it keeps acting up.   

  • +1 1 month ago

    Update as of June 2nd, 2025: 

    Garmin is in the process of rolling out software version 21.19 to Approach S70 users, which contains a fix for the concern discussed on this thread for those experiencing issues with their watch freezing during golf rounds with the Approach CT-1 sensors paired. 

    The 21.19  update is released for 30% of users and will continue to be rolled out to more users over the next few days. 

    Be sure to keep an eye out for the update showing available to install, and please post if you continue to have any other concerns after installing the 21.19 update. 

    More info can be referenced on this latest update through the post here in forums linked here: Approach S70 System Software 21.19

    - Thank you 

  • 0 1 month ago

    Yes, used the ct1 tags for the first time today with my s70. My watch froze midway and a blue triangle appeared.  After a few seconds asked if I wanted to continue and worked fine for the rest of the game. However, when I synced back to my phone, the first 7 holes were missing.  

  • 0 1 month ago

    Yes, used the ct1 tags for the first time today with my s70. My watch froze midway and a blue triangle appeared.  Asked if I wanted to continue and worked fine for the rest of the game. However, when I synced back to my phone, the first 7 holes were missing. 

  • 0 1 month ago

    Hi!

    I have the same problem! since I use the CT 1 tags my S 70 freezes during the round! I can only restart the watch, but if I go into the Golf app the S70 freezes. I guess we have to hope for a software update!

  • 0 1 month ago in reply to Garmin-Cody

    Please email me [mod removed email for privacy] and I will be happy to hear from your quality and engineering team. 

    Thanks 

    Nick 

  • 0 1 month ago in reply to Garmin-Cody

    You sent me that message 2 weeks ago, and still no message. The Garmin customer service is very poor, especially considering the many other CT1 users that are all experiencing the same problems. 

  • 0 1 month ago in reply to 6938996

    I may have found a solution. I experienced a few times it just froze and i tried all things on the watch. I cant recall if i tapped in a club or entered it manually BUT The other day it froze again and i offered a club to Tag/tap in on the watch. that seemed to unfreeze it . It happened again today and my fix worked again 

  • 0 1 month ago in reply to 6938996

    From my end, I have not reached out you specifically for more info via direct message due to your report being submitted already via another avenue from your contact with Garmin Support. 

    I have replied to the direct message you sent to me with more info, and as more info becomes available regarding a solution...I will update this post as soon as any announcements regarding a solution become available from our Quality & Engineering team. 

    - Thank you