20.21 update - Virtual Caddie not working

GA29 6 months ago

Virtual Caddie is not working after updating for me

Top Replies

Garmin-Laurie 14 days ago in reply to sfdsfds +2 verified

Update August 29, 2025:

Our engineers have indicated this concern should now be resolved. This was a fix on the backend with the Golf app. You will need to sync a new file for this. So upload a scorecard…
4916797 14 days ago +2

I've tried all the suggestions. Unfortunately, without success. It's a shame that Garmin isn't able to fix this as soon as possible.
Garmin-Cody 6 months ago +1

Update as of March 10th, 2025:

Please open the Garmin Golf app on your smartphone. Then tap the Profile tab > Go to "My Bag" make an edit to your club type by changing the name of a club or something else…

All Replies

0 sfdsfds 14 days ago in reply to Chris

OMG I will be telling ppl not to buy Garmin golf watch, when your key function of a golf watch is not even working at all, why pay so much for this watch???

+1 Garmin-Laurie 14 days ago in reply to sfdsfds

Update August 29, 2025:

Our engineers have indicated this concern should now be resolved. This was a fix on the backend with the Golf app. You will need to sync a new file for this. So upload a scorecard with shot data, or edit any clubs in your My Bag in the Garmin Golf app.

Please feel free to test this again, and let us know if this continues to be a concern.

0 4916797 14 days ago

I've tried all the suggestions. Unfortunately, without success. It's a shame that Garmin isn't able to fix this as soon as possible.

0 Jimbo147 13 days ago in reply to Garmin-Laurie

Broken again! Red ! So the fix works for one round then back to red !. This is unacceptable Garmin

0 4728662 11 days ago in reply to Garmin-Cody

Played today and virtual caddy did not work. System says it’s V22.07

0 6339337 11 days ago in reply to Garmin-Cody

I’ve tried this and it still doesn’t work, is there another method?

0 8983302 11 days ago

My caddy is now working but after the update it took 5 more rounds to do so and all is now ok at last

0 6146669 5 days ago in reply to Garmin-Laurie

I renamed my putter to "missed again" and that fix worked.

0 3081128 3 days ago in reply to Garmin-Laurie

Hi there, mine continues to be a problem. Please can you assist me, I am leaving for a golf tour soon and would like this resolved.

0 Chris 3 days ago in reply to 3081128

I can only try to describe better the fix that seems to work to most of us (on a Android phone):

1 - On GARMIN GOLF App
- open Garmin Golf on your phone and go to "Profile"/"My Bag"
- tap the 3 dots near the driver and choose "rename"
- Rename the club (eg: "Driver test") and save

2- On GARMIN CONNECT App
- open Garnmin Connect on your phone and tap the "synch" symbol (the two arrows in circle)

3 - On you WATCH
- on your watch, press the middle button and choose "settings"/"Golf settings"/"club Tracking"/"Approach CT1"/"Manage Tags"/tap the 3 dots below "Scan a tag to view its assigned clubs"

- You should see "Driver Test" [or whatever the name you choose to relabel your Driver] and this means that you have properly resynch your bag.
- simply use the back button to exit.

Note that you do not need to use CT1 - I use this process only to check that the bag has been properly resynch.