20.21 update - Virtual Caddie not working

GA29 6 months ago

Virtual Caddie is not working after updating for me

Top Replies

Garmin-Laurie 9 days ago in reply to sfdsfds +2 verified

Update August 29, 2025:

Our engineers have indicated this concern should now be resolved. This was a fix on the backend with the Golf app. You will need to sync a new file for this. So upload a scorecard…
Garmin-Cody 6 months ago +1

Update as of March 10th, 2025:

Please open the Garmin Golf app on your smartphone. Then tap the Profile tab > Go to "My Bag" make an edit to your club type by changing the name of a club or something else…
Garmin-Cody 5 months ago in reply to JayBitting +1

Sent you a direct message requesting some additional info. Please keep an eye out for the message icon in the upper right of the forums site.

- Thank you

All Replies

0 sfdsfds 9 days ago in reply to Chris

OMG I will be telling ppl not to buy Garmin golf watch, when your key function of a golf watch is not even working at all, why pay so much for this watch???

+1 Garmin-Laurie 9 days ago in reply to sfdsfds

Update August 29, 2025:

Our engineers have indicated this concern should now be resolved. This was a fix on the backend with the Golf app. You will need to sync a new file for this. So upload a scorecard with shot data, or edit any clubs in your My Bag in the Garmin Golf app.

Please feel free to test this again, and let us know if this continues to be a concern.

0 4916797 9 days ago

I've tried all the suggestions. Unfortunately, without success. It's a shame that Garmin isn't able to fix this as soon as possible.

0 Jimbo147 8 days ago in reply to Garmin-Laurie

Broken again! Red ! So the fix works for one round then back to red !. This is unacceptable Garmin

0 4728662 6 days ago in reply to Garmin-Cody

Played today and virtual caddy did not work. System says it’s V22.07

0 6339337 6 days ago in reply to Garmin-Cody

I’ve tried this and it still doesn’t work, is there another method?

0 8983302 6 days ago

My caddy is now working but after the update it took 5 more rounds to do so and all is now ok at last

0 6146669 22 hours ago in reply to Garmin-Laurie

I renamed my putter to "missed again" and that fix worked.