20.21 update - Virtual Caddie not working

GA29 3 months ago

Virtual Caddie is not working after updating for me

Top Replies

Garmin-Cody 3 months ago +1 verified

Update as of March 10th, 2025:

Please open the Garmin Golf app on your smartphone. Then tap the Profile tab > Go to "My Bag" make an edit to your club type by changing the name of a club or something else…
Garmin-Cody 3 months ago in reply to JayBitting +1

Sent you a direct message requesting some additional info. Please keep an eye out for the message icon in the upper right of the forums site.

- Thank you

All Replies

0 9809807 21 days ago in reply to Garmin-Cody

My virtual caddie is not working. I followed above steps mentioned and also update softaware on my approach S70. It was working fine until last week. Also, the wind data is not working neither

0 Garmin-Cody 20 days ago in reply to 9809807

What specifically are you seeing on-screen when attempting to use the virtual caddie feature?

Also if wind information is not displaying, there is not a sync with the Garmin Golf app communicating with the watch via the Bluetooth connection during the round. If the Garmin Golf app is not running in the background, location permissions enabled always with precise location, or if permissions for the app to run in the background are not enabled...wind information will not display during the golf round.

If you are in need of support for your product to get assistance, I also recommend contacting Garmin Support to speak with a golf specialist about the issue to discuss and go over solutions to get those features working again.