Hole by hole not showing on Scorecard

Sins 2 days my hole By hole is not showing in connect .

Is this a software problem?

0 ackton over 4 years ago in reply to rafalt1

Once you reset the s60 did you ever get the missing shots from before or, just for the rounds you have played since? Even my steps aren't syncing with the garmin app

0 ackton over 4 years ago in reply to Gerd_NL

Still having issues?

0 EckeBob over 4 years ago

I have the same problem as of September 19, 2019 on my Garmin S60. Does anyone have any idea what is causing this?

This should not be happening on a high end watch like the S60

0 ExpatPR over 4 years ago

Add me to the list., I have been using the 7.10 software for a while with no issues. for the last 2 nights it stopped recording sleep data. I played golf on Thursday with no problems. I played golf today and I don't get any shot data. It seemed to be working while I played but the data did not transfer to Garmin Connect.

0 1596950 over 4 years ago in reply to ExpatPR

I have almost the exact same issue, seems to be not recording sleep data for the last week. I played golf on Thursday and it recorded the round fine then I played Saturday and it is not showing up in garmin golf. I can see the stats on the my phone though so I know it was recorded, just doesn't seem to be syncing to garmin golf/connect

0 rumaroma over 4 years ago

In the meantime I'm also on Version 7.10. What worked for me is (as rafalt1 wrote) resetting the S60 to factory defaults. After that the scorecard issues are gone and syncing works again.

0 ExpatPR over 4 years ago in reply to 1596950

This morning I synced with my computer instead of with my iPhone and the sleep data was captured correctly. Tomorrow I will do the same after golf and sync with my computer first. Maybe the problem is all with the phone app.

0 ExpatPR over 4 years ago in reply to rumaroma

So you reset the S60 to factory defaults erasing all activity data on the S60 and that seemed to fix the scorecard issues?

0 rumaroma over 4 years ago in reply to ExpatPR

Yes, because I had no other choice. I am using the watch exclusively for playing golf and the hole-by-hole statistic is one of the main features for me. After resetting the S60 and restoring my settings everything worked like it shoud.

I should mention that for syncing I am using mainly my android phone, not my computer.

0 ExpatPR over 4 years ago

Syncing with a PC first instead of with a smart phone works. I also got an email from customer support informing me that they know of the problem with the connect app and are working on a fix. I just receive an update for gaming connect on my iPhone. Tomorrow morning I will sync fist with my iPhone and if the sleep data transfers correctly then I will test the golf data.