R10 Just will not pick up any shots

I have had the R10 for a while now, but had not been able to actually use it.  Now getting to it and no shot data showing up on iPhone. I have been through the threads and searching and have tried the usual, (unpair/repair, deleting app and reinstalling and re-adding devices, moving different distances) with no luck.  Device SEEMS to be detecting, as it is blinking green and then goes to red when I swing, but no data ever on the app on the phone.  Any other suggestions?  Just at a loss, thanks.