Garmin R10 keeps going into standby mode but doesn't wake up

same issue here, there are other related threads. I just picked it up, so this is my very first experience with this highly rated piece of garbage. its like i do my research, but Garmin must pay the reviewers.

I called into the support line and got it figured out. They did an update to the phone app and for certain models it doesn't work. I was using a Google Pixel 4xl and it wasn't working, switch to an old Samsung phone and it works perfectly. If you have a different phone you could try that could solve the problem. When it works it's awesome but the frustration when it doesn't made me want to smash it with my 4 iron. 

Running a google pixel 6a. Overall it seems to not like android. Like apparently the free e6 courses only work with IOS. Seems like they should call that out on their page. Seems strange it uses the old usb standard and it doesn't work on new phones, seems like this is just a money grab by Garmin and all the hype about continued support is all BS. I have an old tab s4, might try that. But seems strange i have to use old tech to get this supposedly, new tech device to work. 

and it doesn't support tab s4, so it looks like it only supports older phones, this is such an amazing product. sarcasm.

GSPro is currently not supported by Garmin. None of the past, or new versions of the Garmin Golf app release reflect any changes/updates for GSPro use at this time. 

Garmin has reviewed user feedback for our customers wanting GSPro as a supported platform, and any additional information regarding the use of GSPro with the R10 will be communicated if/when any potential changes occur with the use of the R10 and GSPro. 

None of the updates to the Garmin Golf app have affected smartphone compatibility per the minimum device requirements we outline for the Garmin Golf app. Device requirements for the Garmin Support page referenceable in the link below: 

 https://support.garmin.com/en-US/?faq=Ui793cFIpK7ziu8bEPNhR9&productID=590068&searchQuery=compatibility%20&tab=topics

I know it's not a supported but that's not the issue here. It's the fact that your app is not working on a lot of different Android phones since the recent update 3 weeks ago. This was confirmed by your support team when I called in yesterday. Let's focus on why my Google PIxel 4XL doesn't work anymore, when using the Garmin Golf App yet my old Samsung Galaxy A50 works just fine (driving range, home tee hero, E6 Connect). I don't need any help from Garmin with GSPro so let's not worry about that. I need Garmin to support their own app on all Android devices and fix their recent update. I am not the only one extremely frustrated that I can't use my Android device from the recent update. 

Please refer to verified response at the top of the thread, which addresses the initial concern if you are experiencing the issue while using Home Tee Hero, or driving range features. 

Cody, I verified all those things and its not working on my pixel 6a. It looks like the issue is with Google Pixel phones. The Home Tee Hero works just fine, but the Driving Range does not work at all. If the Home Tee Hero is working, then obviously everything is up to date, which means its 100% a software bug with the Garmin software. 

I called into support and they confirmed the latest update to the app rendered some Android phones inoperable. They were extremely knowledgeable and helpful, Cody not so much.