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Home Tee Hero not opening

Hi, I'm using an Android phone with the latest version (8.0), Garmin app and R10 are also up to date. But when I press "play now" in HTH the app shows "no results found" for a millisecond and then it just crashes and it won't open again.

I've tried deleting Garmin Golf app and then reinstalling it and signing in again and restarting my phone but this doesn't help.

I can play the driving range and I can participate in the weekly tournaments but for some reason HTH seems to have some bug. Anyone else have this problem and have you been able to solve it? I've tried everything I can think of and am out of ideas now. I wrote to Garmin support a few days ago but no reply yet...

Thanks if you have any idea here:-)

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+1 Garmin-Rob over 2 years ago

Hello, I haven't seen any other reports of this issue. Can you try clearing the cache for the app in your phone settings? You may need to refer to your phones owner's manual.

If you continue to have issues, please let me know.

0 1658333 over 2 years ago in reply to Garmin-Rob

Hi Rob,

Thanks for the quick reply.

Yes, I had already tried this too but it didn't work.

I already had this problem during my 30 day free trial - but only some of the time. Now since I subscribed I always have the problem. That's why I suspect, based on the message "no results found", that somehow HTH is blocked on my Garmin account. I have no other idea at the moment.

Regards

Paul

+1 Garmin-Rob over 2 years ago in reply to 1658333

I am sending you a private message to gather additional details.

0 IMAG1976 over 2 years ago in reply to Garmin-Rob

I do have the same issue but with IOS

0 redyoung over 1 year ago

I have the same issue with IOS. If i start Home Tee Hero, it doesn't do to the next screen. It freezes. If have to stop the app to go all over again.

0 redyoung over 1 year ago

I Have the same issue. It freezes the screen and i can not go any further. Just have to do a hard reset on my phone and close the app.

0 1349825 over 1 year ago in reply to Garmin-Rob

Home T hero is not starting. Every time after I select Home T hero is not starting. Every time after I select my name and Teebox, the blue screen, “Home tee hero” comes up and then nothing happens

0 Garmin-Rob over 1 year ago in reply to 1349825

Hello, is this happening only on certain courses, or regardless of the course(s) you're attempting to play?

0 1349825 over 1 year ago in reply to Garmin-Rob

Happens on all so fat

0 1349825 over 1 year ago in reply to 1349825

Seems all of them