R10 distances seem off.

I have been using the R10 for a couple days now and my distances seems way off. Seems very club is approx 20yards short from the range? Is there anything that needs to be done with calibration?

  • I just brought my unit to the range and found it to be flawless. Im a short hitter but pw bang on a 100m, 7 iron perfect to 150 and everything in between looked correct with shot shape and distance. Driver I can only guess but it looked very close. No massive issues. 

    Indoors though it is still off by a about 30 meters with my pw and the se for 7 iron. Can't comment on driver. 

    Is there any way to pass through the raw radar data for a shot to help the engineers to debug issues? I can only assume we are all having similar problems indoors.

  • I also took mine to range today and it was great there.   Some inaccurate ball flight on some but all my shots were captured.   

    Back to garage and barely can Crack 200 with driver.  While well over 240 at range on most and these were like crud balls that looked like they were driftwood lol...

    One thing I did notice was on Sim range in garage I can get 130ish 8I but start a course in HTH and it's like something changes and they won't go over 110.

    Played Rammler which is all short par 3 right after 25 balls in Sim range all between 120 to 135... nope all short on course...used my 8i for pretty much entire round without a care for score really just something I've been noticing.  No wind.

  • For outdoor range tracking, I am wondering if the R10 is indeed accurate and it is simply tracking and reporting what the range ball should be doing instead of what it actually does down range.  Has anyone done long driver distances using gamers (i.e. actual game balls)?

  • I have used it outdoors on the course with gamers. It seems to perform some sort of calculation based off of the initial flight. Distances were close to being accurate with an occasional misread, but it would miss on ball flight about 50% of the time. 

  • I went to the range yesterday with a golfing friend. The range has toptracer so we compared the numbers between the R10 and Toptracer. Distances readings were generally very good, + or - 5yds. Dispersion left and right was ok, but the R10 got some wildly wrong- especially hooks with the driver.

    Unfortunately I'm going to have to send mine back- I don't want to wait for further firmware fixes. The main reason for buying was for an indoor simulator, but I've not got confidence that numbers are reliable enough for a mid-level handicap.

  • Feel your pain.  So far the said improvements have made distance worse indoors vs. better in my personal use-case.   @Range spot on like you said minus some ball flight mis-readings occasionally.   Overall the unit is pretty great for the cost model associated so I'm giving more time before I sell mine.

    I went out to buy an iOS 9th gen to test on that vs. Android too and that was an epic fail no difference.   Was really hoping the calibration made some difference.  Didn't see one bit of change.   Ultimately I bought the iPAD for E6 though so not a loss :P

  • Can you give us some feedback here? Do you see a potential fix here? If so can we get a broad stroke status update on this and what the potential problems could be here?  or should anyone planning to use this at home return it?

  • It doesn't follow the ball all the way down the range.  Only the high end units do that.

  • Updated to 3.7 and no change in short distances 

  • @Garmin-Rob : tried the unit again today for the first time since update 3.7 and my experience is just like the below (YouTube) review.  Ball flight was worse than it was on 3.6.  Unit was level (vertical and horizontal) and 6ft from the ball, with a laser to used to set the target line.

    https://youtu.be/baX7y-EbEtM