Connect IQ Bug Reports - Connect IQ

This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report.

Report Garmin Connect Web issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-web
Report Garmin Connect Mobile Android issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod
Report Garmin Connect Mobile iOS issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios
Product-related issues can be reported to either https://forums.garmin.com/outdoor-recreation/ or https://forums.garmin.com/sports-fitness/

Garmin 530 Maptrackview Device crash

shane.elliott
- Ticket Created on Aug 31, 2020
- 15 Comments
Hi When trying to draw on top of a mapview or maptrackview the device crashes and restarts. Works perfectly on the simulator but not on the actual device. Error log below. Any ideas on the issue? [ { "unit_id":"3314263625", "product_name...
- Aug 28, 2020 8:41 PM
SDK 3.2: Settings view for datafields shown wrong on simulator

Kurev
- Ticket Created on Aug 26, 2020
- 3 Comments
I've been testing new settings feature for datafields (via getSettingsView()), and noticed a display bug on simulator. With 1 field layout, settings view is shown correctly. But if layout is set to multiple fields, settings view is not shown fullscreen...
- Aug 26, 2020 8:53 AM
make it possible to download the linux SDK on a linux system without first figuring out the URL on a macos or windows machine and then changing it to linux because the website is so poolry made that i can only download the mobile SDK on my linux machines.

sadf
- Ticket Created on Aug 24, 2020
- 6 Comments
seriously. I DON'T GET A DOWNLOAD URL FOR LINUX WHEN I VISIT IT ON MY LINUX (debian or void with firefox) MACHINE. I HAVE TO FIND THE DOWNLOAD URL AND THEN CHANGE THE -MAC- PART TO -LIN- WHY!!! please just show all 3 urls, that way you can just download...
- Aug 23, 2020 9:52 AM
NOREPLY@GARMIN BUG HAS RESURFACED! THIS IS BAD.

9635560
- Ticket Created on Aug 24, 2020
- 4 Comments
Hi, I am starting to get user request emails from [email protected] that do not include the user email to reply to.... again. THIS IS NOT GOOD! IF a user contacts me via the form, then they want a response. There HAS to be a means for me to respond...
- Aug 21, 2020 10:10 AM
Old bugs, new comments

Alan.raceQs
- Ticket Created on Aug 10, 2020
- 0 Comments
I know you have reported that you can't make the Bug Reporting forum presentation sequence default to "latest first", but even when that option is chosen, it doesn't sequence them by latest comment (like the Discussion forum) so new comments on old bugs...
- Aug 8, 2020 11:37 PM
Fenix 6 with background app watchface doesn't update

Horsetooth
- Acknowledged on Feb 20, 2025
- 78 Comments
A user has reported my watchface doesn't work with his Fenix 6 but does with his Vivoactive 3. So, he's been helping me debug it a bit and it appears that after the background process (which does a webRequest) calls Background.exit(data), the app's onBackgroundData...
- Jul 21, 2020 3:08 PM
Support email doesn’t include Chinese username

9635560
- Ticket Created on Jul 22, 2020
- 5 Comments
Hi, Users with Chinese characters for username are not included in email notice from ConnectIQ. For example: ” The Connect IQ user null null has sent you the following request regarding your app” Who is null null and how do I know how to address...
- Jul 21, 2020 8:01 AM
VivoActive3 Fails to Connect to Generic ANT Channel in CIQ Data Field

MoxyRoger
- Ticket Created on Jul 20, 2020
- 1 Comment
I'm seeing a problem with VivoActive 3 not being able to connect to a Generic ANT channel in a CIQ data field. It will connect one time immediately after the data field is installed, but then not again. Turning the watch off and back on does not fix the...
- Jul 18, 2020 3:03 AM
Extremely slow build times with the latest Java (jre 8 update 261)

TheMagician
- Ticket Created on Jul 22, 2020
- 9 Comments
Hi, with the latest java version i get extremely slow build times. All builds and exports are affected. Java version: jre 8 update 261 x64 windows I returned to the previous version of java (update 251) and everything works fine. Do you have the...
- Jul 16, 2020 8:33 PM
Bug report - blank crash on in metadata mp3

7564012
- Ticket Created on Jul 17, 2020
- 2 Comments
Hi, I have discovered some weird behavior in the Connect IQ simulator. The simulator closes without warning or error immediately. Code inside the SyncDelegate to reproduce: var options = { :method => Communications.HTTP_REQUEST_METHOD_GET, :responseType...
- Jul 16, 2020 7:33 PM