Under Review
over 1 year ago

Wrong sunset times after GPS location on the watch times out?

Wrong sunset was 19:17 a month ago, then 19:15 now I get 19:14, that tells me the watch things it's on the other half of the planet, as days are getting longer where I am not shorter.

Happening on my F7, F6, F5 and someone else is seeing this on a Venu 2.

I remember seeing this a year ago, then it was fine for the most part of summer/autumn.

Also 3 different IQ faces not just one.

https://apps.garmin.com/de-DE/apps/f39a4383-7c2c-4823-beda-09837beb1e06
https://apps.garmin.com/de-DE/apps/6bb25b91-1c3f-44cb-a8ff-98d9760d34ff
https://apps.garmin.com/de-DE/apps/3c2f7725-e9f8-4470-94bf-d94bf2440b13

forums.garmin.com/.../connect-sending-the-wrong-location-from-the-phone-wrong-suntimes-and-location-for-weather-in-iq-watch-faces

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/326447/sunset-sunrise-after-a-while-wrong-on-non-stock-watchfaces/1586309#1586309

KrapfenKringel
Parents
  • over 1 year ago

    This can happen if the developer is not checking for a valid position—the sunrise/sunset APIs rely on a position, and if the position the app has is bad (for example, if there's poor or not GPS reception), the position the app gets can be wrong.

    We'll do some checking to make sure there are no issues in Connect IQ, but generally this is something that the app developer should first attempt to address. you did the correct thing by initially contacting the app developers, but we're limited in what we can do with this report since we don't have any code snippets from the affected apps and are unable to fix the apps (assuming this problem is due to app bugs) since they are not apps maintained by Garmin.

Comment
  • over 1 year ago

    This can happen if the developer is not checking for a valid position—the sunrise/sunset APIs rely on a position, and if the position the app has is bad (for example, if there's poor or not GPS reception), the position the app gets can be wrong.

    We'll do some checking to make sure there are no issues in Connect IQ, but generally this is something that the app developer should first attempt to address. you did the correct thing by initially contacting the app developers, but we're limited in what we can do with this report since we don't have any code snippets from the affected apps and are unable to fix the apps (assuming this problem is due to app bugs) since they are not apps maintained by Garmin.

Children
  • over 1 year ago in reply to Brandon.ConnectIQ

    I think the location is coming from the phone if the last gps activity was to long ago or far away from my current position.

    This also does not explain that it jumps back to the correct position / time by merely scrolling my glances or opening the activity menu on the watch. And is off again after a few minutes when connected to my phone and moving, but stays correct when Bluetooth is disconnected, some false location data seems to be coming from the phone. 

    Could very well just be an issued with the Connect software sending a bad location or zero coordinates to the watch.

    Maybe I can get some input from the developers.