Acknowledged
CIQQA-4625

Wallet PIN blocked by activity screen

To reproduce:

 * Have a card set up in wallet with the PIN request set to ask when trying to spend not when first putting on the watch

 * Go to start an activity (e.g. Run) and leave it on the Acquiring GPS/Ready page

* Hold down the Light button and navigate to Wallet

* The PIN entry is blocked from being used until the activity page beneath has been left

1991901
Parents

  • I was able to reproduce this behavior as well. The issue appears to occur when touch is disabled during activities. When the Wallet PIN screen opens, the activity screen is still intercepting touch input, making it seem as though the PIN keypad is blocked. The workaround is to enter the PIN using the watch buttons, or temporarily enable Touch during Activity before opening Wallet. This feels more like a UX issue than a hardware problem, because there is no indication that button input is required. Garmin should either allow touch input on the Wallet PIN screen regardless of activity touch settings or display a clear prompt explaining that the PIN must be entered with the buttons.

Comment

  • I was able to reproduce this behavior as well. The issue appears to occur when touch is disabled during activities. When the Wallet PIN screen opens, the activity screen is still intercepting touch input, making it seem as though the PIN keypad is blocked. The workaround is to enter the PIN using the watch buttons, or temporarily enable Touch during Activity before opening Wallet. This feels more like a UX issue than a hardware problem, because there is no indication that button input is required. Garmin should either allow touch input on the Wallet PIN screen regardless of activity touch settings or display a clear prompt explaining that the PIN must be entered with the buttons.

Children
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