Complete
over 4 years ago

WERETECH-8014, MODUS-3374

vivoactive 3 phoneConnected always true

Seems that as a result a recent firmware update to the vivoactive 3 the Sys.getDeviceSettings().phoneConnected as well as settings.connectionInfo[:bluetooth].state always return true/CONNECTION_STATE_CONNECTED regardless if the phone is connected or not.  These calls have been working fine for many months.  Is there a new process for getting connection state?

Jozmoto
Parents
  • over 4 years ago

     Is this platform specific? or has this been occurring on both IOS and Android? We have multiple reports from external users about this issue, but we haven't been able to reproduce it in house at this point so we are trying to gather more specific information. If you have any more info about platforms, device FW versoins or how the device was disconnected from the phone (phone power off, or remove device from connect, or something else) please comment here.

    Thanks

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  • over 4 years ago

     Is this platform specific? or has this been occurring on both IOS and Android? We have multiple reports from external users about this issue, but we haven't been able to reproduce it in house at this point so we are trying to gather more specific information. If you have any more info about platforms, device FW versoins or how the device was disconnected from the phone (phone power off, or remove device from connect, or something else) please comment here.

    Thanks

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