I made this question initially on the discussion forums, but since no one knew how to help there and the only suggestion was to open a bug report, I'm here creating this new thread about this.
In the past couple of weeks, I got the same question from more than one user that has a vivoactive 3 music: They can't get to the watch face customization menu. My watch face has the settings menu on the watch itself (Menu2) and not through the phone app, since it only supports models with SDK 3.2 and above anyway. No other user has issues using that Menu2 feature (some don't know how to find it, but it's easy to explain by sending them the link to the user manual). However, the VA3 Music users can't seem to find the menu even after going through the steps of the manual. They say that the default Gamin watch faces allow them to change settings on the watch, but not custom ones.
Can anyone confirm if Menu2 is indeed not supported on VA3 Music or if it's a bug? Not sure why it wouldn't be supported, since all other SDK 3.2 model does. I'm able to access the settings menu through the simulator, but according to them, this is not accessible on the actual watch.
They've sent me pictures showing the same thing: the different options between custom watch faces and the ones developed by Garmin.
